- Cheating by Swiggy executive,customer care Open
i had ordered food from swiggy ,typed correct address but the app pinned it wrong and shiwed delivery address * km away from actual location i typed.I was unaware of it.When i realised it,i called swiggy delivery executive ,explained him the mishap and told him that he has already crossed my home,so he needs to take a u-turn,and come back.The guy was well read nd started telling me that i will only deliver if I pay him,I called swiggy and told them about this.Swiggy said the guy will come and and deliver ,do not pay him.He came after one hour , and he was just *** m from my place.and demanded money and wont give me my food.After this i told him to leave and he left without giving me my order.When i called swiggy back and narrated them this,they called that executive back and asked ‘Did you deliver ?” And the guy lied straight to face and said ‘yes’.So this customercare lady ,instead of doing further inquiry in the matter,tell to me” my executive is sating otherwise,i wont belive you “”.She implied that i lying for *** bucks,instead of helping me she sided with that guy and said nothing will be done,I felt that i was robbed in full day light and being called a liar out on my face.I was in call from **.** in night to **am .And it was such a horrible exprience,I never felt to helpless and unheard in a situation.
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I ordered food from Swiggy on *th June, **** in Ahmedabad. At around *.** p.m. the delivery guy called me and told me that he met with an accident and the food is spilled. I informed the Swiggy help and was chatting with Karthik. I have the c...
Jun 17, 2020 by Manoj Pillai
Order got cancelled, since I was away from phone for **mins. I was charged **% of the order as cancellation fee. i am at double loss. Neither the order was delivered which was important for me and at the same didn't get my full refund. And then...
Jun 06, 2020 by Vamsi Krishna
Item missing from order no *********** The package was not sealed as well. No resolution. ...
Jun 04, 2020 by Komal kaustubh
Swiggy - Food not delivered Closed
the delivery executive didnt ring my bell he called me * times my phone was on charging so i didnt see them so he cancelled my order and refuse to refund my money. looks like the company robbed me'....
May 25, 2020 by kashish khurana
They cancelled my order and charged money eventhough i have sent the correct address they didn't come and when i called back they didnt respond.I am very frustaded. ...
May 24, 2020 by Sowmith Reddy