- Cheating by Swiggy executive,customer care Open
i had ordered food from swiggy ,typed correct address but the app pinned it wrong and shiwed delivery address * km away from actual location i typed.I was unaware of it.When i realised it,i called swiggy delivery executive ,explained him the mishap and told him that he has already crossed my home,so he needs to take a u-turn,and come back.The guy was well read nd started telling me that i will only deliver if I pay him,I called swiggy and told them about this.Swiggy said the guy will come and and deliver ,do not pay him.He came after one hour , and he was just *** m from my place.and demanded money and wont give me my food.After this i told him to leave and he left without giving me my order.When i called swiggy back and narrated them this,they called that executive back and asked ‘Did you deliver ?” And the guy lied straight to face and said ‘yes’.So this customercare lady ,instead of doing further inquiry in the matter,tell to me” my executive is sating otherwise,i wont belive you “”.She implied that i lying for *** bucks,instead of helping me she sided with that guy and said nothing will be done,I felt that i was robbed in full day light and being called a liar out on my face.I was in call from **.** in night to **am .And it was such a horrible exprience,I never felt to helpless and unheard in a situation.
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"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."
I had packaging n spillage issue with d food delivered to me also d bag in which food was packed was torn n damaged. After waiting for ** mins they delivered the me such kind of unsafe food with underage delivery boys one of them was wearing SW...
Jun 08, 2019 by Kokila
Out of * items orders, * item was missing. When complained there was no option of a refund. There was only option to reorder. Why would anyone wait for ** mins again to get the reorder delivered when it’s already past the meal time. It’s no...
Jun 02, 2019 by Anuradha
I have ordered food from Swiggy (Paya Nihari soup) on May ** and I received stale food with the completely spoiled piece and smell. I have raised a complaint in help desk of Swiggy app and requested for refund/credits. But till now there is no ...
Jun 02, 2019 by Rohit Kumar
Swiggy - Money not refunded Closed
On **th May I had order food for my child. Order id # ***********. I had placed the order at * pm and Swiggy simply cancelled the order at **:** pm. My child was starving badly and had to sleep without eating anything. Now it's more than ** day...
May 27, 2019 by Rakesh Shinde
Swiggy - Food not delivered Closed
I have placed an order which was promised to deliver within ** min. More than one-hour delivery guy deliberately disconnecting the call. Customer care agent not even replying....
May 26, 2019 by Puja dutta