Cheated my Paytm for iPhone 7 plus Open
Posted on: May 20, 2017
Complaint filed against: PayTM
I have purchased iPhone 7 plus from paytm. My order number is 3221147013. I have paid Rs.66598 from My Credit Card to order iPhone. I received iPhone on Date 13th may 2017. but the iPhone box I received is already opened ie : their is no seal on the box . when I open the box their is iPhone inside the box and in new condition but the accessories of iPhone were missing from the box. then I immediately call paytm customer care they told me to wait for 24 to 48 hr they will send my accessories. they also told me to send snaps of the product which I have send to their mail from their I received a complaint number : 29340634. but 72 hours passed away but their is no response from their side then after that I tweeted them on Twitter regarding matter then I received a call they told me to mark a replacement request they will replace my iPhone with sealed new iPhone . I also done that but after that their is no progress from their side. they always told me to wait for 72 hours but they do not do anything . they cheated me paytm is a fraud company . kindly help me out to get my accessories from paytm .
Resolution Demanded: Get service/product replaced or fixed for free
Complaint filed by: arsh mittal