Yatra.com
- Cheated by fraudulent scheme of lowest price Offered Resolution
D Sunil filed this complaint against Yatra.com on Apr 21, 2019
I booked a room through www.yatra.com on **.*.** for Rs.****/-. After booking when I searched for the www.booking.com site, I found a better room on the same day at the same hotel at a lesser price for Rs.****/-. As per the lowest price guarantee scheme of www.yatra.com, if any other site is giving a better offer for a similar booking, then the customer will be refunded * times the difference in amount. Accordingly, I staked claim to get * times the difference amount of Rs. **** (Rs.**** - Rs. ****) which works out to Rs. **,***/- as a refund. My claim was not accepted by citing various frivolous reasons one after the other. Finally, they have rejected my claim by misquoting and misinterpreting an irrelevant condition in the terms and conditions of their offer. The e-mail correspondences made by me with www.yatra.com along with the screenshots are attached.
Are you brand?
Are you Lawyer?
1 Supporters
Resolution Demanded:
Refund / Credit for purchase
Yatra.com
Resolved
Frustrated? File a Complaint
MakeMyTrip
"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."
Mohd Afnan
Related Complaints
Yatra.com - Money deducted but booking not recorded successful on yatra com Closed
I booked a domestic flight and made the payment, but after the money was deducted the booking was not confirmed. Well keep having the ticket not confirmed aside it was not even recorded ...
Feb 15, 2024 by Mohd Ali
Yatra.com - Not got my refund Closed
I have cancelled my ticket and asked for yatra ecash wallet. But when I got my ecash wallet and tried to book again it got deducted again and the other case is my another ticket got cancelled by airline and the airline is saying that they have ...
Feb 10, 2024 by Atulya Milind
Yatra.com - Flight refund not initiated Closed
My flight was cancelled by indigo airlines itself and after that they initiated my refund on the booking agency yatra.com . And when i claimed yatra for my refund they just notified me that no refund has been initiated by the airline. Very ter...
Feb 07, 2024 by Darshana Thakuria
Yatra.com - Complaint about refund Closed
My flight got cancelled I booked through yatra. Com Booking reference no is ************* Delaiying in resolving case Regards Deepak israni ...
Feb 02, 2024 by Deepak israni
I have booked a hotel (Mandawa Kothi in Mandawa, Rajasthan) for two days stay (Check-in: **.**.**** and check out: **.**.****) through Yatra.com. After booking, i received message and mail regarding the confirmation of booking along with contac...
Jan 25, 2024 by Dileep Singh