Zomato
- Charged for the food but not received food nor refund Open
Shashank filed this complaint against Zomato on May 08, 2019
I ordered something on Zomato on *th May. I reordered because the restaurant did not have an item I ordered at that time, but mistakenly ordered the same items again. When I tried to cancel one of the orders, I couldn't do it without losing all the money I had paid. One of the orders was cancelled at restaurant's end, but Zomato shows both orders delivered and I was charged for both of them while I received only one.
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Resolution Demanded:
An apology letter from company official
Get refund or credit for your purchase
Get service/product replaced or fixed for free
Get damages for financial loss and mental agony
Zomato
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Tatasky
"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
Mannu Datta
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