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Shashank filed complaint against Zomato on May 8, 2019
I ordered something on Zomato on *th May. I reordered because the restaurant did not have an item I ordered at that time, but mistakenly ordered the same items again. When I tried to cancel one of the orders, I couldn't do it without losing all the money I had paid. One of the orders was cancelled at restaurant's end, but Zomato shows both orders delivered and I was charged for both of them while I received only one.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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