Zomato
- Charged for the food but not received food nor refund Open
Shashank filed this complaint against Zomato on May 08, 2019
I ordered something on Zomato on *th May. I reordered because the restaurant did not have an item I ordered at that time, but mistakenly ordered the same items again. When I tried to cancel one of the orders, I couldn't do it without losing all the money I had paid. One of the orders was cancelled at restaurant's end, but Zomato shows both orders delivered and I was charged for both of them while I received only one.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Zomato
Resolved
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"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."
Leela Sai M Guggilam
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