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Uber India - Charged for ride in which I did not even board

Karan sharma filed complaint against Uber India on May 12, 2019

Booked uber from Sispal Vihar, sector ** Gurgaon to Old Delhi railway station for my old parents on **/**/**** at * pm. After just * seconds the driver started the trip without picking anyone. I immediately called my parents to confirm whether they have boarded but they said there is no car. I got busy in guiding them and calling my friend to pick my parents as I was out of town. To my surprise, I was charged *** Rs without boarding even. I complained but all in vain.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Uber India

16

Total Complaints

6

Total Resolved

37.50%

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