Vodafone And Idea VI
- Change plan without customer acknowledgement Open
udit chaudhary filed this complaint against Vodafone And Idea VI on Dec 28, 2023
MY vi no *****XXXXX has the plan of ***, but this month when i receive my bill my plan is ***.
They changed my plan without my acknowledgment and if i call to customer care then they said that plan is changed by company, so in that case company has to pay my bill.
Also in a call with VI executive he said that i don't have any solution also we both disconnect the call, but after ending the call i received a message that your caller-tune service has been deactivated.
I don't know why these guys are playing with me. Everything is recorded in their IVR and they have no confirmation from my side.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Damages for loss and agony
Vodafone And Idea VI
Resolved
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