- Cancelled order without reasons and charged entire order amount as cancellation fee Open
I had ordered my weekly groceries by * pm. as usual I was waiting for my order to get delivered. It was around * pm that might be last slots of swiggy grocery orders. Swiggy has not only cancelled the order without reasons but made it as non refundable and charging an entire order fee as cancellation fee.
Upon further talking to swiggy support over mail I was mentioned that as system record shows that they tried to reach me and couldn't they had to cancel and charge entire amount as cancellation fee.
I further took snapshots of my call history to prove they haven't called me and it's a night scam. What are they doing with the ordered items and the money? I even requested them to re deliver the items saying I'm ready pay delivery fee as penalty but clearly they didn't reply and had closed my ticket.
It's clear violation and Swiggy is using it's refund policy to scam people. I requested them about if the money is going to charity I would be more than happy to donate. I wish it reaches everyone and I get Justice for the act complete refund . But everyone should be aware of such scams. This can happen to anyone who orders groceries from swiggy purely being at loss for ordering from swiggy. Who is next??
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Profit Aim Research
"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"
Swiggy - Huge Taxes charged Closed
I ordered two ice creams from Swiggy which were billed around ***rs. But I was taxed ***rs for that which is one sixth of the bill amount and incorrect. I asked Swiggy support for help but they just gave me automated replies and didn't help. ...
Feb 06, 2021 by Mohammed Moinuddin Baig
Swiggy - Money got deducted Closed
my complaint is on swiggy on **th jauary **** i placed an order I thought of paying it through google pay later when my money got deducted order was cancelled and it has been more than *-* business days I didn't receive my money back they say i...
Feb 04, 2021 by Adapala Gnaneshwar Sai Sindhuja
This is regarding my recent order where an item milkshake was missing from the order list. On enquiring the restaurant i was told that the person forgot to pack the order, which clearly isn’t my fault. Further mentioning this issue to custome...
Jan 31, 2021 by Athira
Delivery guy made me come * km from destined place and swiggy is not refunding delivery fees and this happened at night time...
Jan 23, 2021 by Shakti
I ordered from kfc today at around *.** order no. #*********** But the delivery boy cancelled my order and refused to deliver at the given address mentioned in the bill . The bill is attached to this email clearly mentioning the address as...
Jan 23, 2021 by Neha