- Cancellation was not done when requested and done when not requested Open
I have booked a ticket (********) from JANGAREDDY GUDEM to Eluru on **-June ****. Since I had to cancel my journey I tried cancelling at *.** pm while the bus is at *.** pm. The cancellation was not successful due to app error. I have attached the screenshot for the same (Cancellation error screenshot). As per paytm policy, I can cancel until *.** pm (paytm policy screenshot). But when I had a conversation with paytm customer care, they told cancellation is not available (Customer care screenshot).
Hence, I request to look into the issue and refund the amount at the earliest. I being a regular customer facing these many problems without proper solutions and with silly reasons is a serious issue. I hope you look into this matter before it damages the image.
As there is no response, from them. I had to raise a new request from a new ticket booked today. And these dumb people have cancelled my new ticket, even though I clearly mentioned about the old ticket.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get damages for financial loss and mental agony
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
On **rd September ****, following two unauthorized transactions happened: i. For Rs.*****/- at **:**:** AM and ii. For Rs.*****/- at **:**:** AM Immediately, the customer care of Paytm was tried but was unable to get through and ultimately ...
Sep 23, 2019 by Nishu
I HAVE BOOKED BUS TICKETS FROM HYDERABAD TO TANUKU THROUGH PAYTM BY ORANGE TOURS AND TRAVELS ON **TH AUGUST ****, FOR **TH AUGUST ****, TICKETS RECEIVED TO MY MAIL, SUBSEQUENTLY CANCELLED MY TICKETS ON **TH AUGUST **** DIRECTLY WITH OPERATOR, T...
Sep 05, 2019 by PASTOR SURESH KUMAR BEHARA
PayTM - Payment not refunded Closed
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