- Cancellation of loan amount by eduvanz and course by Skill lync ^Open

Shaikh Zamim Ali filed this complaint against Eduvanz and skill lync on Apr 17, 2023

Cancellation of loan amount by eduvanz and course by Skill Lync

Dear Ma'am/sir

My name is Zamim Ali. On November **, **** i've enrolled for a Post Graduate Program in Data Analytics and Data Science course on Skill Lync a edtech company.
I have paid Rs ****/- as registration fees and i was informed about ** months EMI of Rs. *, ***/month for ** months. After that i followed every procedure of Eduvanz (loan partner of skill lync)

Till the end of December ****. I was a working professional and so thought of doing this course as I can manage **** EMI.
But unfortunately I lost my job due to layoffs. so I was left with only one option i.e cancelling the course.

I tried to request it from Ramesh from the financial team but she denied by saying cancellation policy is not available etc.

Note : Terms and conditions of skill lync where the policy is like : All course purchases are NON- REFUNDABLE on any type of payments made including, whether pre-booking, instalments or full payments.

When i did the all loan procedure from eduvanz where i signed a e-NACH mandate.
Provided them adhar card, pan card and e-NACH mandate signature on there form and submitted online.
And disbursal process was done but the money didn’t came in my bank account.
I just had to pay EMI'S. Which was not possible as i lost the job.

So i raised tickets on skill lync support system but it seems they are not willing to help and repeatedly saying cancellation is not possible.

And from thereon eduvanz people are calling me frequently and asking to pay the EMI.
They are continuously calling me for EMI and harassing me by saying our executive will visit your residential address for collection etc.

Now what to do..
Please need a help

I have no job right now and I cannot pay such a hefty amount.

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