Clear Trip - Cancellation of flight due to delays in flight more than 12 hours

Jaya Priya filed complaint against Clear Trip on May 24, 2019

Dated **th April ****, my travel was booked through Cleartrip from Hyderabad to Delhi in Air India flight number AI ***. After reaching the airport I found my flight was delayed by * hours without any prior notice. Again this delay extended and my flight got delayed by ** hours.
As per Govt. rule, if the flight was delayed without any prior notice customer, can avail full refund and compensation. But in my case still, I am waiting for a refund. I don't want any compensation but what about my refund. I am continuously following with Cleartrip from last one month but they are failed to do so. They mailed me before cancelling the ticket that I will get a full refund but later they refused. Requesting you to help me out. Below are attach my ticket details for your reference.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Clear Trip

Total Complaints

Total Resolved

45.28%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Arijit Anand on Jul 30, 2023

Clear Trip – I did not receive my flight cancellation refund Closed

I have contacted the Cleartrip helpline on more than ten occasions, inquiring about my refund. However, I have yet to receive any updates concerning the matter. Every time I call, they simply repeat the same respons...

Poonam Rani on Jul 23, 2023

clear trip – refund of booking amountClosed

I have purchased the ** ticket from Cleartrip vide travel ID Nos ************ & ************ and charged ******X*=****** and the agent told me that before payment done, if you cancel the ticket anytime and in any si...

Subhash on Jun 1, 2023

Clear Trip – Refund of Flight TicketsClosed

Cleartrip Customer Support Cleartrip Pvt. Ltd. Go First Airways Customer Support Go First Airways Pvt. Ltd. Subject: Legal Notice - Non-Refund of Cancelled Round Trip Flights (G*-***) - Trip ID *********...

SAMYVENKATESH on May 27, 2023

Clear Trip – Ticket cancellation refund amount Closed

I was cancelled my flight ticket on May ** Travelling from Tiruvandram to Sharjah on June * at Air Arabia flight I was attached my cancelled documents of trip ID : ************, Just now spoken with customer care...

Dhruve rajora on May 24, 2023

Clear Trip – Refund not given Closed

I booked tiket with clear trip on **th April but after boarding denied by airlines my fully amount refunded and also give refund mail confirmation that, I submitted to clear trip support team on mail. It's almost *...