Cancellation of flight due to delays in flight more than 12 hours

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- Cancellation of flight due to delays in flight more than 12 hours ^Open

Jaya Priya filed this complaint against Clear Trip on May 24, 2019

Dated **th April ****, my travel was booked through Cleartrip from Hyderabad to Delhi in Air India flight number AI ***. After reaching the airport I found my flight was delayed by * hours without any prior notice. Again this delay extended and my flight got delayed by ** hours.
As per Govt. rule, if the flight was delayed without any prior notice customer, can avail full refund and compensation. But in my case still, I am waiting for a refund. I don't want any compensation but what about my refund. I am continuously following with Cleartrip from last one month but they are failed to do so. They mailed me before cancelling the ticket that I will get a full refund but later they refused. Requesting you to help me out. Below are attach my ticket details for your reference.

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Clear Trip ^(6/21)

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"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."

Tangella Mallikarjuna Raju

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