Air india
- Cancellation charges not waived for international air tickets for Coronavirus pandemic Open
Samarth Vasishtha filed this complaint against Air india on Apr 16, 2020
We booked air tickets from India to Italy for May * and **. Under the current circumstances due to the coronavirus pandemic it is highly unlikely these flights will operate and it's uncertain when the situation in a Italy will normalize. The airline is only offering a date change fees waiver till September ** which is still too soon we feel for the situation to normalize. Under these extraordinary circumstances when the flight itself won't be able to take off, we demand a say in how we should be compensated for our loss. As we don't intend to travel to one of the epicenters of the virus till September **, we demand either full credit till atleast * years or a waiver of the cancellation charges.
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Resolution Demanded:
Refund / Credit for purchase
Air india
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