- Cancellation charges applied when i did not even cancel the order Open
I ordered two half plate momos from apetite momos airoli. I was ordering for my ofc location but accidentally selected my home address which is my default saved address. As soon as i finished completing the order, i realised it and applied for a cancellation.this is before the restaurant started preparing the order and the cancellation charges would not have apllied. The swiggy customer care executive suggested that he can change the order and talked to the delivery guy. The deliver guy agreed, i called the delivery guy and he agreed with me too saying he will deliver to the new address which is *.* km (** mins) from my home address. I was going to get the order at my ofc gate and which point another swiggy executive called me asking me my new location. as i was in the office lift, i was barely able to listen to him and the call was disconnected. I was halfway to my office gate and the delivery boy was also like * mins away andi get a notification that my ordered was cancelled. The delivery guy refused to give me the order as it was cancelled and i get a messaged that ** rs would be deducted from my account. I again tried calling the swiggy guys but the number thru which they called in not connecting. And i talked to * different guys but to no avail. They told me that their system has the entry the delivery guy called me again and again and i didnt pick up when the call wasnt even from the delivery guy. Absolute robbery of money.
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Refund / Credit for purchase
"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."
Meri id activate nhi kar raha h koi me call Kar raha hu to koi bhi call nhi utha raha h * din ho gaye h id lagagye huye activate nhi ki abhi rak thanks ...
Jan 06, 2023 by Talevar singh
My Last week **/**/** to */*/** payout was still processing my De I'd was ******* I want my payment immediately ...
Jan 05, 2023 by Jayavel.m
swiggy boy ne mere yahan per order deliver nahin kiya usne kaha ki location khatm ho rahi hai vahin per main khada hun uske bad mujhse WhatsApp per location mangwata hai location mangwane ke bad bhi location per order deliver nahin kar raha hai...
Jan 05, 2023 by Vijay Singh
I ordered * desserts, out of which * were completely melted in the packaging itself & when opened there was nothing present except melted water & ingredients. On talking to customer care, they are saying the customer has to bear the cost of spi...
Jan 03, 2023 by Harshita
Swiggy - WORST FOOD Closed
VERY SPICY AND SALTY FOOD ...
Jan 02, 2023 by HINA PARMAR