Indiacakes.com
- Cake not delivered Closed
Mythili filed this complaint against Indiacakes.com on Dec 07, 2020
I had ordered a cake in IndiaCakes.com on **th November **** (Order No : ******).Before placing an order , i did connected with Ashish in online chat whether there is delivery available for this pincode. Based on his confirmation , i have placed my order and its clearly stated in the checkout page that the amount is inclusive of tax and delivery . On next day - delivery day there is no calls and cake delivery as well. When i checked my mail , they asked me to pay additional delivery charge *** rupees. This ruined my special day because i felt *** for delivery charge is high amount for the cake ordered. On further follow ups with the team , we got frustrated because most of the times they are rejecting our call or not answering our questions. They clearly said that they are not going to refund the amount instead they can give us coupon . Again with that coupon we have pay additional delivery charges *** which is their only point. Please consider and provide me a good way to get my money back or cake
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Resolution Demanded:
Refund / Credit for purchase
Indiacakes.com
Resolved
Frustrated? File a Complaint
Delhivery
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
Prasanth Didla
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