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Make my trip - CAB BOOKING FAILED CAB DID NOT REPORT

N Vishnu Mohan Unnithan filed complaint against Make my trip on Oct 16, 2023

REFER CAB BOOKING NC*************. I had airport drop at **:**h on ** Oct ****. Cab driver rang up saying he is in Whitefield and cannot make it to Yelahanka. I tried to contact Make My Trip. Then I realised THERE IS NO WAY TO CONTACT THEM. Nobody answers on the helpline. THERE IS NO CHAT FACILITY and THERE IS NO EMAIL. MakeMyTrip is totally walled off in case of any issue. We nearly missed our flight but for Uber.
The Helpline says there is no failed booking. Kindly advise how to get refund.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Make my trip

386

Total Complaints

149

Total Resolved

38.60%

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