Byjus learning app
- Byjus not refunding my amount Closed
Hi, we took Byjus learning course for my *yrs old son. The package included courses of *st, *nd, *rd grades for a cost of Rs. **,***. We took this decision when we were persuaded by Byjus counselor to enroll for subscription for the same day. We took the decision based on the point that Byjus has trial period of **days. After we recieve the tablet and learning material from Byjus we tried the product (course) during period of * weeks, and as parents we felt the course is of higher standard compared to his skill level and that may not be much helpful to my kid. So based on that we requested for cancellation on ** March **** (i.e. with in **days of activation as per Byjus rule). After we had multiple calls with that Byjus, we were initially told that refund will be processed, later they followed up with us, but more of asking us feedback, persuading us to retain the subscription. During few weeks in April we didn't call Byjus during lockdown as every company is going through transition, and I have been waiting for update regarding processing of my refund. Now Byjus team is saying that refund is not possible. Only rule from Byjus is that I need to send a email request for cancellation with **days which I did. Request to help my money back from Byjus.
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Byjus promised me a refund of my downpayment of ***** rupees if i cancel the subscription within ** days..but now saying its not possible and instead asking me to pay the EMI...
Nov 30, 2022 by Anjum Fathima
I want to cancel the byjus course because of their bad services and the fake promises which they did at the time of taking the subscription,but now they are not fulfilling anything properly,the live classes are not so good and satisfactory.At...
Jun 12, 2022 by Shristi kumari
Sir I have purchased byjus course for class * to ** for my son SWARN SINHA on ** Feb **. for which I have paid ***** in cash and loan of *****. when apply for cancellation they give me discount and sanctioned a loan of ***** as told by them tha...
Apr 18, 2022 by NAVIN KUMAR SHINHA
Inspite of cancellation before * months and getting confirmation of cancellation, they are calling me continuously and asking to pay, sending me gpay and razorpay links every half hour. Worst service. They called my wife and asked her to pay to...
Apr 04, 2022 by Ramji Loganathan
Every month my emi is deducting from my bank account and no online classes from * - * months and the counsellor appointed is not attending calls and later Informed and she attend calls talk rudely and cut off calls and say do whatever u c...
Mar 26, 2022 by Neelam