Redbus
- Bus not reached boarding point on scheduled date Open
Gowtham Prakash filed this complaint against Redbus on May 10, 2023
I have been reserved a ticket to travel from bangalore to coimbatore on May *nd *.**AM. Reached the boarding point by *.** AM and made call to bus operator SAM TOURIST about confirmation on boarding point, no one has answered. I waited till * AM without any response hopelessly and blindly. Whenever a SAM TOURIST running behind the bus and checkin whether it is my travel or what. Then I made the call to redbus consumer support the asked me to wait until another **mins (till *.**AM). No bus has shown up. Then I connected again with consumer support they asked me to take alternate travel and confirmed with refund. but at the end of the day the redbus android application showing like i completed the travel. From then I have been reaching redbus consumer support, they are asking me to wait for another ** hours apart from that there is no response from their team. Totally frustrating.
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Resolution Demanded:
Damages for loss and agony
Redbus
Resolved
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