Makemytrip
- Bus booking refund Open
Syed Adeeb filed this complaint against Makemytrip on Oct 31, 2023
I booked a bus on behalf of my grandfather and his in law, who both are senior citizens, the bus broke down when they boarded the bus from valliyur on Oct **th at , the bus was supposed to be arriving at *AM on Oct **st, but they changed the bus from a sleeper to a normal seating bus, did not provide a refund, no customer care number to contact and complaint, my grandfather has knee pain issues, he couldn't able to sit for a long time, yet they did not arrange a proper bus until early morning * am, pathetic service from makemytrip, and they don't even have a proper website to lodge complaint reg this issue.
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Resolution Demanded:
Refund / Credit for purchase
Makemytrip
Resolved
Frustrated? File a Complaint
Rapido
"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."
Rajani Kanth C
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