2GUD BY FLIPKART
- Broken phone delivered Closed
Samudra Bose filed this complaint against 2GUD BY FLIPKART on Dec 25, 2019
Order delivered with a cracked phone inside.
Immediately reported after it has been delivered at my address.
Seller rejected the return request by giving silly request, seller even knows well whats the truth.
As per *Gud grade guidelines, there would *-* scratches on VERY GOOD - REFRUBRISHED grade condition, but just check the screenshot once, just look how many scratches and dents are visible on every edge on the phone. On the back side of glass, you will be able the crack line present on the lower right corner. Also seller did not even deliver charger with it. They sent this condition phone with brand box only. *GUD customer support team keep harrassing me daily. They keep sending same email every time and seller rejected the return request.
Now its been a long * months exact passed, did not receive any response regarding replacement of this broken cracked glass phone. Kindly do the needful ASAP.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
2GUD BY FLIPKART
Resolved
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