File a Complaint against 2GUD BY FLIPKART
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
2GUD BY FLIPKART - Warranty cheating Open
I purchased a phone from *gud website (realme *pro)this phone have * months warranty after * months usage this phones display started flikering i contacted *gud customercare and they given their service center number i contacted the service ce...
Aug 09, 2021 by Pradeep
2GUD BY FLIPKART - Refund from is frustating Closed
I purchased an iphone from *gud but it is heating after *-* hours use of online videos with wifi. I raised this issue with * gud and flle refund * times but it was refused by *gud and i did not get my refund till now. They always send a techn...
Oct 12, 2020 by Nafees Ahmed
2GUD BY FLIPKART - Product is dead but is not servicing the refund Open
I purchased iphone in *gud with the reference of flipkart ad on the very *st day i received i faced slowness raised complaint technician said they can't accept the slowness for return and in few days phone is dead and now they are asking me to ...
Sep 19, 2020 by Jaison
2GUD BY FLIPKART - Refund nit done Closed
I ordered a phone one plus one from *GUD by flipkart for ****, on **nd Aug ****. I received the product **th Aug ****. The power button is loose and i have to press more than *-* times and sim slot is loose. It detects the network then losses ...
Sep 13, 2020 by Durga Thapa
2GUD BY FLIPKART - Didn t get the refund Closed
I ordered a mobile from *gud worth rs **** but it was not working properly so I requested for refund my request was approved and the expected date for the refund was ** aug but it's been ** days from the day when I requested for refund and stil...
Aug 22, 2020 by Shubham raj Dwivedi
2GUD BY FLIPKART - Pacage not delivered Closed
Sir i want to say that that my order was not delivered to me and it shows in my order section that it is delivered. And I am not receive any product at all. It delivery boy chets with me. Because my order was prepaid. Delivery boy chets with m...
Aug 03, 2020 by Shekhar Mishra
Dear Sir/Team, I and my elder brother Animesh (from who's account the iphone was ordered) got a rin soap against my order ID - OD ****************** in which I was supposed to receive an iPhone *s. Take the matter on urgent basis, and proces...
Jul 27, 2020 by Rajit Mukherjee
2GUD BY FLIPKART - Repair is not done in warranty duration Closed
I bought the redmi * on Jan **, **** from *GUD with warranty service of ** months. It got damaged one by due to overheat and then it stopped working. I requested for warranty service and they picked up the phone on around ** May **** for repair...
Jun 22, 2020 by Shreyas Mahendrabhai Patel
2GUD BY FLIPKART - Not received The Invoice Copy Open
Hello myself Rohith Raj here i have ordered Iphone * **GB variant from you're *GUD store which i have ordered yesterday by evening **:** pm and completed with payment too the order also been placed successfully but i haven't received the invoic...
May 20, 2020 by Rohith Ram Kumar R
2GUD BY FLIPKART - I did not get my refund Open
i ordered a Asus mobile then i return it because it was damage then the the said " you will get your refund "after sometime i did get any thing. they took her mobile and my money...
May 18, 2020 by Amit saxena
I have bought an iPhone * *** GB black (Refurbished- Superb Condition) From *GUD by Via Flipkart. The Purchase date was **nd Dec ****. After some days of issues, I found some network issues, Microphone issues on the phone. The exact issue was, ...
May 06, 2020 by Jemseer J
2GUD BY FLIPKART - Refund not received Closed
I have a ordered a product of Rs. *****. But the seller did not delivered due to COVID-** Lockdown. So, They refunded my money on **/**/****, but not received refund even after ** days. ...
Apr 12, 2020 by Yashraj Sharma
2GUD BY FLIPKART - Unable to reach customer care and no reply for my complaints Open
Ordered laptop from *gud.com didn't received any mail regarding the order and unable to reach customer care even though requested many a times....
Mar 21, 2020 by Sunil Kumar Reddy
2GUD BY FLIPKART - Package are damaged Closed
My refund rejected again and again...
Mar 19, 2020 by Abhishek kumar
2GUD BY FLIPKART - Refund not credited Closed
As per *GUD,The refund amount for the below listed item(s) is transferred to your card and will be credited by Feb **, **** as per the standard banking procedures. But still it is not credited....
Feb 20, 2020 by Srijib
2GUD BY FLIPKART - Not providing refund Open
I had return my Asus zenfone *z for warranty claim as it was undergoing some issues. They told me that we will contact you after ** working days but no one showed up. Then I called them after ** working days they told me to wait for * more days...
Feb 04, 2020 by Dhruv Kumar Singh
2GUD BY FLIPKART - Broken phone delivered Closed
Order delivered with a cracked phone inside. Immediately reported after it has been delivered at my address. Seller rejected the return request by giving silly request, seller even knows well whats the truth. As per *Gud grade guidelines, th...
Dec 25, 2019 by Samudra Bose
2GUD BY FLIPKART - No refund or replacement Closed
I buyied a mobile on *gud by flipkart the product delivered on time but product was not working properly We tried to contact them but there is no response from them for refund or replacement We want justice...
Oct 02, 2019 by MD.SADEK MD.TAHER DESHMUKH
2GUD BY FLIPKART - No Refund processed for Faulty product Open
*GUD sells refurbished smartphones. They also have their own quality rating which ranges from "Good" to "Like-New". As per their website, A "Like-new" product might be unsealed but it's an unused product. I bought an iPhone * *** GB "Like...
Sep 28, 2019 by Ankit Suthar
2GUD BY FLIPKART - No return and refund Open
I ordered headset named steel series arctic * from *gud by Flipkart for Rs ****. I got the wrong product named SteelSeries Siberia *** on *th August. So I registered return request but it got closed after * days without any reason mentioned. I ...
Aug 31, 2019 by Anmol Agarwal
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