- Broadband connection not installed Closed
I requested Airtel VFibre connection, Airtel representative came to my office within half an hour to collect the document and installation fee, I paid *** Rupees via online transaction for installation. Initially they promise to install it within ** hours, after ** hours, I called customer support (Which I hardly found somewhere), they told me to wait for five more days. After three days one more Airtel representative came, He told me to submit the document again and make a new fresh transaction for Rupees ***. I did the same. He also said the same thing installation will be done in ** hours. Now after ** hours I am writing this and waiting for installation. I went to airtel store, they provide support for only Mobile connections, not for broadband. See, I just requested for new connection and this is the customer support of a well reputed company, even for new customer. I have both the transaction Ids, I don't want to share it here.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
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Airtel - Network issue Closed
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