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Goibibo and OYO - Booking denied at property for non receipt of information

MONICA BHATTACHARJEE filed complaint against Goibibo and OYO on Aug 31, 2019

Booking denied at the property on arrival at the hotelon **st aug **** even after advance payment made and confirmation received from goibibo. The response/treatrment from both goibibo and oyo were disgusting & frustrating. Being a lady I was made stranded with my son more than hour at the lobby. Booked a room on my own ultimately.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Goibibo and OYO

11

Total Complaints

2

Total Resolved

18.18%

Consumer Satisfaction

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