File a Complaint against Goibibo and OYO
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How to resolve Goibibo and OYO complaints online
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo and OYO?
If you are not satisfied with Goibibo and OYO, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibo and OYO and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo and OYO
But before filing a complaint, you should
a. Contact the customer support of Goibibo and OYO first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Goibibo and OYO - For not informing about the cancellation of flight Open
I booked a goair flight ticket from Hyderabad to lucknow and Goair cancelled my flight on *rd February and I was neither informed by goair nor by goibibo. Every time I checked my flight status it showed me "on schedule ,confirm " . I got to k...
Feb 11, 2020 by Khushbu dwivedi
Goibibo and OYO - Didn t allowed to Checked In at Hotel Booking through Goibibo Open
On **/**/**** I have booked Oyo ***** Hotel Aerosky Residency through Goibibo. I have fully paid total amount of Rs. **** and got the Invoice from Goibibo as booking confirmation. I reached hotel on *:** PM and shown my booking detail to the m...
Nov 22, 2019 by Sabyasachi Banerjee
Goibibo and OYO - Hotel booked and the Hotel Manager not given room Open
I have booked the room in OYO ***** Poonam Palace, Jodhpur and visited the Hotel for Check-in but Hotel Manager asked for payment and we told them we have paid full amount in-line and he denied to give room by saying you have to pay **% payment...
Oct 09, 2019 by nagababu
Goibibo and OYO - Room denied for goibibo booking Open
I tried to check-in at hotel Kanta Shrawan, Bhopal on *rd Oct ****, showing hotel confirmation voucher for two nights stay with breakfast and dinner promise for Rs. ****. Goibibo booking I'd is: HTLWS*H***, PNR **********. Hotel staff told me t...
Oct 06, 2019 by J Clement Selvaraj
I had done hotel oyo town house *** Rajdhani residency Hyderabad booking online with full paymnt to Goibibo for the hotel , via pnr no.********** but while checking in OYO hotel on **th did not allow saying your booking is not there as we have ...
Sep 27, 2019 by Yunus Najmuddin
Goibibo and OYO - Checkin denied Open
Inspite of paying hotel booking amount money in advance a month before stay I find on the day of booking that hotel has broke its ties with goibibo and then after hours of waiting I was given a alternative stay whice had the most pathetic servi...
Sep 27, 2019 by Vishval Parekh
Goibibo and OYO - Refund not received from Goibibo Closed
I had a booking using gobibo mobile app for Oyo ***** prabhushriti at kaas road, satara. payment was made online and paid to goibibo. After reaching hotel the owner denied to provide room and asked me to cancel booking and do the cash payment *...
Sep 16, 2019 by Anjali khilwani
Goibibo and OYO - Hotel booking fraud Open
I booked a hotel from goibibo hotel Oyo ***** hotel Classio Inn. I done the payment also but when I reached hotel they said the hotel is closed from last * days as there is case registered to this hotel. So we cannot stay here. I lost my money ...
Sep 04, 2019 by Mohd Bashir
Goibibo and OYO - Booking denied at property for non receipt of information Open
Booking denied at the property on arrival at the hotelon **st aug **** even after advance payment made and confirmation received from goibibo. The response/treatrment from both goibibo and oyo were disgusting & frustrating. Being a lady I was m...
Aug 31, 2019 by MONICA BHATTACHARJEE
Goibibo and OYO - Checkin rejected by hotlier and misbehave Open
I booked hotel for * days in bareilly, Uttar pradesh vide booking I'd HTLZ*QKJ*G and Hotelier ( Manager of Hotel Dev bhoomi) did not allowed me to check in at goibibo rates and charged rs.*** extra from me which I rejects to give and talk with ...
Aug 27, 2019 by Amit Arora
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