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Makemytrip - Booked hotel does not exist abroad

Avinash Bharatharaj filed complaint against Makemytrip on Aug 3, 2019

I booked a hotel I Doha for ** days using Makemytrip. After confirmation, I found out that the hotel address provided is only "street no ***, Doha, Qatar. And the phone number is ******.
I contacted the support immediately and they told me that it is at exactly the same place as on the map. The next day when I reached here I find that there is absolutely no hotels or villas given for rent in that area. I contacted support and since then for the past * days, I have been kicked around from post to post with no response. The only response is " our team is validating the issue and will get back to you soon.
Now I am stranded in Qatar with almost no money left as I had to pay that for the hotel here and help or refund from makemytrip. I need immediate assistance. Either find the hotel and give me the details or move my booking to another hotel with no extra cost, immediately.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Makemytrip

277

Total Complaints

111

Total Resolved

40.07%

Consumer Satisfaction

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