Agoda
- Booked a wrong room and taken payment with a promise not to take any payment Open
Prashanth Mohan filed this complaint against Agoda on Dec 07, 2021
I had booked a room for stay on **th and **th December **** in Le Pondy through the website (www.agoda.com). After confirming the booking, I was asked to enter credit card details which was told just for information purpose and would not be charged.
Upon confirming the room, I was booked a luxury villa for a night wherein check in was already over and a payment of *****.** was made vide my credit card.
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Resolution Demanded:
Refund / Credit for purchase
Agoda
Resolved
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Happy Easy Go
"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."
Hardik Bhalsod
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