Make My Trip Pvt Ltd
- Booked a hotel which doesn't exist Open
Suyash Kumar filed this complaint against Make My Trip Pvt Ltd on Mar 09, 2019
Don't book from this company, they steal your money in front of your eye. I have been trying to resolve an issue with them since **th February when they booked us into a hotel which doesn't exist in Bangkok. I have been trying to get my money back since then but these people forgot to learn about customer experience. Forget about the apology or the compensation. I have been begging to get my money back which I paid for the invisible hotel but they are waiting for me to get tired and forget about the issue. I even copied their CEO and rest of the management team into emails but they are too busy cheating their consumers. I am tired now and will find every possible way to share my experience online. I see I am not the only one who has been scammed by this company. They told me that they will return my money as in voucher which I can use in future on their company. They should think why would I do that after going through all these. Why would someone book them if they were stranded on the road finding the hotel for * hours? I have made many international calls and god knows how many reminders emails to them but their strategy is simple. Don't respond! Very poor service MakeMyTrip.
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Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Make My Trip Pvt Ltd
Resolved
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Swiggy
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
Raunak Surana
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