Lenovo
- Bad service Open
Imran Gani filed this complaint against Lenovo on Apr 27, 2021
Last month i have raised a ADP request for my laptop to replace uppercase and lowercase along with hinge. Last week an engineer came from Wipro and tried replace damaged parts( They didn't receive hinge cap so it wasn't fitted properly), Accidentally he damaged LCD. The lowercase was also not fitted properly. I mentioned everything in my last mail. Agian they received an LCD, uppercase and lowercase (This time also they didn't receive the hinge cap) and came to my place. They replaced and refixed it but still it's not fitted properly. There is a huge gap in lower side and hinge side.
ITS NOT LIKE A GENUINE SERVICE. VERY CHEAP AND LOCAL SERVICE. AS I MENTIONED LAST TIME, I AM DEEPLY DISAPPOINTED WITH THE SERVICE.
After that engineer visited to my place to replace hinge cap cover and speaker. But its not fixed properly. As i mentioned last friday please send entire display unit fitted. Today also i am seeing the same hinge gap. Lenovo is totally wasting my time and engineer's time. Please send entire display unit (fitted) and send.
Please go through my ticket history **********
Very worst Service from LENOVO. Bad response from LENOVO. I don't think good company provides third class cheap Service. Raised a request for small issue. * times Engineers came and did very cheap Service. They accidentally broke my speakers. Again they created a ticket. Again they came for speaker and alignment issue. They did a bad Service. Here i have attached snaps of their service.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Lenovo
Resolved
Frustrated? File a Complaint
Wisdom Jobs
"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."
Syed Shabeer
Related Complaints
Lenovo - Not providing adapter Closed
I bought Lenovo's gaming laptop named LOQ on ** Oct **** for rupees **,***. The laptop came with ***w Charging adapter which is not capable to charge this laptop because when i game on this Laptop plugged in, the battery depletes about **% in *...
Oct 23, 2024 by Sajad kv
Lenovo - Defective laptop not picked up or refunded in almost 2 months Closed
I, Ayush Abhishek, had purchased a Lenovo yoga *i laptop (model **IRL*) on **/*/**** from lenovo.com with order id **********. I purchased the product for its advertised touchscreen functionality and digital pen support to take and store notes ...
Jul 07, 2024 by ayush abhishek
Lenovo - Unable to cancel the order Closed
I placed order for the wrong item in lenovo site, now im trying to cancel the item, they are said, we unable to cancel the order because its pre book item, but in their website no pre book word used and in their cancellation policy mentioned in...
Jun 20, 2024 by SARAVANA MURUGAN
Lenovo - Added 2 extra charges on credit card payment for lenovo loq Closed
Added *% extra charges on credit card payment for lenovo loq device amount is ***** but they charge ***** in total payment but they not showing the receipt of credit charges... Only they show for payment only...
Dec 18, 2023 by Darshan
Lenovo - Laptop not delivered Closed
laptop was not delivered by store. store employee says that the laptop goes into general pool and then they allot laptops to customers. They still haven't allotted me a laptop....
Oct 20, 2023 by Balaji Atluri
