Livpure Private Limited
- Bad quality water purifier Closed
Narendra reddy Kudumula filed this complaint against Livpure Private Limited on Nov 24, 2020
Hi Team,
I have purchased water purifier on October **** and after using ** days we realized that water quality is not good (crossed *** TDS) hence we raised a complaint on the issue. A service agent have come to my home and repaired all the components however he is demanding money for the components he replaced.
We did not used purifier for not even * month and the product quality is very poor. I tired to contact them using customer care agents and they were dropping my call every time.
Service guy replaced the components and charged Rs.***/-
I did not expect such a bad quality water purifier and that is not even lasted for ** days.
Requesting you to help me on this.
Regards,
Narendra
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Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Livpure Private Limited
Resolved
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Dell
"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."
Ananya Jindal
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