Amazon - Auto debited prime membership even on not purchasing any product

Lakshmi filed complaint against Amazon on Jun 1, 2019

I have not done any purchases from Amazon for almost a year and above. The credit card that linked to that account is also closed. But Amazon prime membership amount is auto-debited from any credit card that makes a purchase from my Amazon account. Every month it's debiting around *** to **** I am not purchasing any product nor using the membership. Without any intimation whatever cards are linked to my account, it is debiting from that credit card. Like this, I have paid much amount to Amazon where I have not used any services. I am expecting the refund on the same.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Amazon

994

Total Complaints

410

Total Resolved

41.25%

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