Zomato
- Amount not credited Open
Lalitha Priya filed this complaint against Zomato on Aug 30, 2019
I ordered food in ZOMATO few minutes later I got a call that they couldn’t deliver my food and that amount will be refunded in ** days but it was almost a month I got no message of credit and when I checked the app there was a message that amount was credited. When I had a chat with the team (attached all the screenshot of the conversation) they changed the RRN number, I didn’t get any information about that and as the chat went on they didn’t give a proper evidence based information but rather kept on telling it was refunded and from the bank sode the stated that there is no regund credited to my account. Following that day I sent a complaint to the ZOMATO support team (Name was Deepti Nautiyal) same kind of conversation happened and no evidence was submitted from their side. I need a proper action taken against them. What if this happens to a poor background family (being a middle class person financially) how can they go so far to get their money??? Hereby attaching all the evidences hoping some action would be taken
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Zomato
Resolved
Frustrated? File a Complaint
Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
Purushothama N
Related Complaints
Zomato - Stale food delivered i contact the Zomato no response Closed
I ordered the food in Zomato platform.The food comes bad smell and check it the food is old.then I try to contact Zomato support.The team said this is only intermediary platform you contact the restaurant. But I trust to pay Zomato they will r...
Aug 21, 2024 by Ajithkumar Rajendran
Zomato - Food delivery was denied by the agent at the location Closed
I was denied by the agent to give the order at the location at time square * th floor and the agent was asking me to come down for the order. I can’t leave as I am in the meeting otherwise why would I order on Zomato. I escalated to Zomato bu...
Aug 19, 2024 by Monica
Zomato - Order not delivered Closed
Hello. I have ordered some sweet from kozy sweets but the delivery boy have not delivered the order yet. And without asking me he have cancelled the order. My order returned back to the sweet center. He was calling me but by mistake I have n...
Aug 15, 2024 by Akanksha sharma
Zomato - Food not delivered and denied for refund Closed
Dear sir/madam, I have traveled from Boisar Maharashtra to bugaha Bihar on train no. *****, I have order food from Zomato but he is not delivered and denied for refund ...
Aug 13, 2024 by Satendra Pandey
Zomato - Was charged 100 cancellation fees for cancellation within 5 mins of order Closed
Was charged ***% cancellation fees for cancellation within * mins of order. I had ordered icecream from polar bear through Zomato appa..as soo as I ordered I realized that that app has assigned the order to wrong outlet with ** mins del...
Aug 11, 2024 by Hariharan R
