Sbi card
- Ambiquity in statement reward points Closed
Rajesh Bhanushali filed this complaint against Sbi card on Feb 18, 2022
During month of Aug-**** I have purchased Cell phone through flipkart Rs. **** and converted the same in to installments. however the said transaction has cancelled but SBI card keep charging Installments. when I complained about this they stopped EMI's and debited whole amount again to me (Double Debit). I kept writing to Nodal and head customer office but not received any satisfactory response. during this time another * statement generated and same I have paid just to secure my cibil score.
Even after this I asked them to close my account and redeem all my reward point ****. on account of that SBI asked me to redeem **** points only as they have cap of multiples of **** pts.
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Resolution Demanded:
Refund / Credit for purchase
Sbi card
Resolved
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