- Amazon is sending duplicate and wrong product and not taking any steps even after complining Open
I have ordered and received a Nokia E** Qwerty mobile phone on *rd June ****. The Item is dead, the seller is duplicate, the item is duplicate, the pack is duplicated, the charger, battery everything in the box is duplicate. I don't have proof but anyone can tell that just by seeing the items.
I have complained repeatedly to the customer care and then they sent a guy to pick it up for refund. But the guy declined to take the product as he can't see the IMEI number on the screen. The idiot doesn't even understand the mobile is sent dead. Again I complained and no senior guy is available anytime. I don't know what they are doing all the time.
I can't take the reluctance showed by the Amazon India Team. It is completely not acceptable. I don't know if there is anyone to oversee the performances of the customer care team here in India or not. But it is definitely needed here. I feel if they can't provide the service then they should not do business here in India. We can't accept this kind of service from a brand called Amazon.
They should stop recruiting dumb people in their organization. They just know how to cheat people. They don't understand you can't go far with cheating. I am a customer of Amazon for quite a long time but these days the service is just awful. Dumb people everywhere. My goodness. What is going on!
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
I have ordered for a smartphone on Amazon. They have cancelled the order because of this pandemic situation. I haven't received the refund....
Apr 30, 2020 by Aswin
Amazon - Refund denied Closed
I order a product from my acc no ********** and return it after returning the product amazon block my account and denied to refund me. I also call customer service many times but they make new excuses every time and i also have call recording o...
Apr 01, 2020 by Dheeraj
I am amazon prime customer, that means I have paid for fast and guaranteed delivery but on my last order they havn't deliver on time and postponed it by delaying it that I have not attended their delivery team calls. When I contacted their deli...
Mar 18, 2020 by Ankit Aggarwal
I ordered a box of protein i.e. Himalaya quista pro chocolate *kg from Amazon on *th march (Order id: ***-*******-*******) for which i received the delivery on **th march, the outside packing was teared from one corner i requested the delivery ...
Mar 15, 2020 by Karan
I have a business which is registered in Gujarat. I ordered items on AMAZON which were to be shipped in Maharashtra. The suppliers were from Maharashtra. Amazon staff told me that they do not issue invoices with IGST which basically means that ...
Mar 02, 2020 by Rohit Dwivedi