Amazon - Amazon in Order was cancelled by Amazon without my consent

Avanip Gupta filed complaint against Amazon on Dec 30, 2022

Ref.: Amazon.in Order #***-*******-******* cancelled by Amazon without my consent

Order Item: “Redmi K**i *G (Phantom Blue, *GB RAM, ***GB Storage) | Flagship Mediatek Dimensity **** Processor | ***Hz Liquid FFS Display”

After receiving the email confirmation from Ms. Anushree for processing the refund of full price difference value, I mentioned all the relevant details in my below emails and asked Amazon confirmation for the correct refund amount Rs.****.** but sadly did not receive any response from Amazon till now.

Please see the sail details here as follows:
I will place the new order with current price: Rs.**,***.**
My cancelled order total amount: Rs.**,***.**
Hence, the full difference amount: Rs.*,***.**

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Amazon

1033

Total Complaints

421

Total Resolved

40.76%

Consumer Satisfaction

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