- Airtel postpaid bill dispute Open
I have Airtel Mobile postpaid plan of ***. In the month of July ** went on an international trip to the USA. After coming back to my surprise my bill for the month of July came as *****+ Rs. My bill shows I have sent ** SMS to a particular number. But when I check my phone message log there is no record of outgoing messages. Also, personally I have not sent any messages.
Also, my bill shows that I have used mobile data worth of ******/- INR which is ridiculous. I had disabled my data on airtel sim and I was using US local sim of Lycamobile. Another point to note is the time of usage mentioned in the bill indicates for most of the entries of either morning or evening IST time. Since the place, I went to is **:** hr behind during that time I should be inside my hotel where I was using hotel Wifi. The bill does not make any sense. Another point to note is I have never requested to enable any international roaming services from Airtel. I am a frequent traveller and this is the *st time it has happened.
I have called airtel customer care regarding this. But they say that they enable international roaming services automatically and data bill has come *.*l But I have to pay only **k and bill is valid and there is nothing they can do.
I am not sure how the bill is valid.
*. I have no record of any messages sent from my mobile but the bill shows that messages are sent.
*. My data and Volte on Airtel sim was disabled. There is no way my mobile would be using Airtel data on roaming (I keep my data roaming on disabled mode always.)
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get service/product replaced or fixed for free
Get damages for financial loss and mental agony
"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"
I have been harrasted by the company as the comapny has barred my outgoing calls three times this month without any reason .as all the dues of comapny are dully paid by me on every bill...
Jul 26, 2019 by Varun Arora
Airtel - Internet services Closed
I am not satisfied with *G service of internet. i called customer care as well, but they have no specific information about poor service . internet speed is *.* kb/s.They have problem in network ,but making money from data pack.they have no lia...
Jul 25, 2019 by Jagjit Singh Cheema
I have internet package ** days per *.* gb internet but internet is fuckkin down I’m totally pissedoff with this service if i have to download of *** mb file it will take half of my day to download *** mb and in my sister jio once I downloade...
Jul 24, 2019 by Satish nair
i am airtel kolkata subscriber.my problem is this i have got **** cashback from airtel means ** coupon each **rs.and i have used * coupon but rest ** coupon is not showing on my airtel app.i have emailed airtel customer care.but they are saying...
Jul 23, 2019 by saikat dey
I am Suhasini. My phone number ********** stopped working on Wednesday **/**/****. Took a duplicate Sim. But still did not work. I complained several times to customer care and each time they said ** hours. My number is linked to my bank acco...
Jul 21, 2019 by Suhasini