consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Airtel postpaid bill dispute
Records save successfully

Airtel

 - Airtel postpaid bill dispute Open

Sumeet Agarwal filed this complaint against Airtel on Aug 01, 2019

I have Airtel Mobile postpaid plan of ***. In the month of July ** went on an international trip to the USA. After coming back to my surprise my bill for the month of July came as *****+ Rs. My bill shows I have sent ** SMS to a particular number. But when I check my phone message log there is no record of outgoing messages. Also, personally I have not sent any messages.
Also, my bill shows that I have used mobile data worth of ******/- INR which is ridiculous. I had disabled my data on airtel sim and I was using US local sim of Lycamobile. Another point to note is the time of usage mentioned in the bill indicates for most of the entries of either morning or evening IST time. Since the place, I went to is **:** hr behind during that time I should be inside my hotel where I was using hotel Wifi. The bill does not make any sense. Another point to note is I have never requested to enable any international roaming services from Airtel. I am a frequent traveller and this is the *st time it has happened.
I have called airtel customer care regarding this. But they say that they enable international roaming services automatically and data bill has come *.*l But I have to pay only **k and bill is valid and there is nothing they can do.
I am not sure how the bill is valid.
*. I have no record of any messages sent from my mobile but the bill shows that messages are sent.
*. My data and Volte on Airtel sim was disabled. There is no way my mobile would be using Airtel data on roaming (I keep my data roaming on disabled mode always.)

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 2 Supporters


Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony

Airtel

987 Total Complaints
540 Total
Resolved
54.71% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Yatra

"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."

MOHIT SONI

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Airtel )
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Airtel - No Internet services provided and incoming outcoming were barred before the expiry of the pack Closed

Hi Team , Today am reaching here for two issues (Mobile Number: **********) *. No Internet services provided for recharged amount *. Plan has been revoked before expiry date and barred the incoming outgoing calls. Recharge summary: On mar...

Apr 01, 2021 by Dinesh Kumaar

Airtel - Network issue Closed

Hello I have recently ported out from vodafone to aritel for better network but when i came to my native place in kutch here there is zero network(Only for Airtel rest all network are working) and all my * number are dead and all my work is bee...

Mar 27, 2021 by Akshit

Airtel - Net not working Closed

Internet not working from few weeks. No response from airtel on query. It's not that I'm staying in non network area. It was working fine previous day's....

Mar 24, 2021 by Suraj Kumar

Airtel - Recharge successful benifit not received Closed

I had done recharge from phone pay, amount has been debited from my bank amount. messafe has also been receivd from airtel for successful recharge but i have not received the benifit. i have tried calling in airtel for almost *-* times but no r...

Mar 23, 2021 by Ritu virodhiya

Airtel - Airtel slow internet Closed

Suffered from network fluctuating each min.at my home location. internet was like dancing toy like *g,*g,*g changing in every minute,not a constant network, though internet not able to be used any more.if emergency then went to top roof to ava...

Mar 19, 2021 by Amarjeet Singh

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Manipur
  • |
  • Andhra Pradesh
  • |
  • Daman & Diu
  • |
  • Gujarat

Consumer Forum :

  • Madhya Pradesh
  • |
  • Rajasthan
  • |
  • Jharkhand
  • |
  • Bihar

Online Complaints :

  • Job/Employment Complaints
  • |
  • Home Appliances Complaints
  • |
  • Travel Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club
  • ©2021 voxya.com
  • |
  • Talk To Lawyer
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.

  • File a Complaint
  • |
  • Talk to Lawyer