- Airtel postpaid bill dispute Open
I have Airtel Mobile postpaid plan of ***. In the month of July ** went on an international trip to the USA. After coming back to my surprise my bill for the month of July came as *****+ Rs. My bill shows I have sent ** SMS to a particular number. But when I check my phone message log there is no record of outgoing messages. Also, personally I have not sent any messages.
Also, my bill shows that I have used mobile data worth of ******/- INR which is ridiculous. I had disabled my data on airtel sim and I was using US local sim of Lycamobile. Another point to note is the time of usage mentioned in the bill indicates for most of the entries of either morning or evening IST time. Since the place, I went to is **:** hr behind during that time I should be inside my hotel where I was using hotel Wifi. The bill does not make any sense. Another point to note is I have never requested to enable any international roaming services from Airtel. I am a frequent traveller and this is the *st time it has happened.
I have called airtel customer care regarding this. But they say that they enable international roaming services automatically and data bill has come *.*l But I have to pay only **k and bill is valid and there is nothing they can do.
I am not sure how the bill is valid.
*. I have no record of any messages sent from my mobile but the bill shows that messages are sent.
*. My data and Volte on Airtel sim was disabled. There is no way my mobile would be using Airtel data on roaming (I keep my data roaming on disabled mode always.)
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"Thanks to Voxya, I have got the refund back from Byjus :)"
Airtel - Recharge not done Closed
I submited request for recharging mobile no ********** on **.**.**** via Airtel Thanks app for Rs ***. I got message payment pending. However, the recharge was also not done on this no. Refund not received till now. Please arrange to credit the...
May 10, 2020 by Himanshu Sammi
This is Prabhu and hold airtel prepaid with against the phone number. I had initiated a recharge of Rs. ***/- via airtel thanks application and proceeded to pay through airtel linked razorpay and was successful around **:**pm today however, the...
May 09, 2020 by Prabhu
I recharged my Airtel Mobile number ********** of ₹**** and money deducted my Axis Bank a/c but recharge not reflected, so kindly take necessary action sympathetically....
May 08, 2020 by Prabhat Kumar Bhattacharya
Hi, my name is Gopal I am facing an network issue from **** when I am started using Airtel network from February **** till today’s date that is **/**/**** I hade file many complaints regarding the same to the network team of the company but a...
May 06, 2020 by Gopal Vitore
I had recharged for my uncle by airtel thanks ... My mobile number is ********** and number to b recharged is **********. Money has been deducted but recharge not reflecting. What to do ?...
May 06, 2020 by Bakul shah