Janet Dsouza filed complaint against Airtel on Jan 31, 2020
I travelled to Germany in the month of Dec ****. After returning back to my shock my Airtel bill for the month of Dec was Rs.****/-. On my inquiry I got to know that Airtel had activated international roaming facility so J have been charged this amount. But My mobile was switched off during my stay in Germany. I had only in * occasions switched on my mobile to access some data and during that time I got two incoming calls from some customer care nos, first incoming call I received was on Dec *th and the same was by mistakenly received which was for **seconds during and the second call was on Dec ** which is for * sec duration. Both the call were received by mistake. Now Airtel is asking me to pay Rs.****/- for Dec bill when I haven’t used my mobile neither for making calls, nor for messaging or internet usage. I think this is unfair to charge me such huge amount of money when I haven’t used my Airtel network internationally. Also I have registered complaints with Airtel and my issue is not being resolved and my outgoing call facility is barred. Now Airtel is asking me to pay for something which is didn’t use at all.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I am using Airtel Fastag for a long time but recently they suspended my Fastag due to non-completion of KYC for which I was not informed in advance. After that I completed the KYC of Fastag on **.**.**** but till da...
I recharge ₹** for * days on this Number **********. It deducted the money but the recharge didn't get into my number and the message came.
I have recharged my airtel prepaid number with *** with unlimited * G data but i m getting only * gb data
Initially I approached for a broadband connection and I made an payment ,my area network manager came and said it's not possible to give connection and he cancelled it's been a ** days but still I didn't receive any...
Hello, my self pankaj jhabak, have taken a wifi connection of airtel of amount ****.** for * month in my office no.*** at milagro milestone complex vesu,surat. the sales man name kelvin his mob no. **********...