Airtel Broadband
- Airtel broadband payment fraud for already paid connection Open
Hemlata Chauhan filed this complaint against Airtel Broadband on Oct 28, 2021
I have an airtel broadband connection and its got installed on *st of Sep **** at Delhi location with a plan of * months (already paid for plan ***+taxes)which later on after ** days get transferred to Gurgaon location as i relocated to this location. And at time of relocation i confirmed with airtel person to shift the connection as it is already paid for * months plan with some benefits and he confirmed that connection remain same and you need not to pay anything for * months.
So i have transferred my connection, but now i am getting mail for bill payment for this month which should not been generated as I have already paid for * months . And my subscriptions also get disconnected as they said they placed a new connection instead of transferring old connection.
After several calls and emails ,got no response and Now they are not transferring my money to new account , also they denied to provide all benefits which I got at time of connection for * year.
They are saying that they will refund the money and no benefit will be provided .
old connection number for first time - ***********
OLD address: House no.***/* Third floor , near chaupal , sultanpur ,delhi
New Connection number which i got after transfer : ***********
New Address : A*-***, Uniworld garden * , sector **,gurgaon, harayana-**
I have tortured mentally as I called airtel broadband customer care *-* times and every call took ** min to * hour with no resolution . Also sent mail for the same but got no positive response .
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Airtel Broadband
Resolved
Frustrated? File a Complaint
Thomas Cook
"I am very satisfied with Voxya services. They helped me to get the refund quickly."
Rebecca N
Related Complaints
Airtel Broadband - Broadband Wifi not working since last 1012 days Closed
I am complaining about broadband/wifi service which is not working properly since last **-** days but Airtel is not responding properly. After several escalations on Airtelapp &so much calls with Airtel customer care still problem not resolved....
Jun 13, 2024 by Ritesh Pankaj
Airtel Broadband - Airtel broadband down most of the time Closed
Its been * weeks we are facing frequent interruption on our airtel broadband. Me and my wife are working from home so we mostly rely on wifi but due to the outage our work is getting impacted. I called customer care but no help from them as we...
Jan 06, 2024 by Kritesh Mehra
Airtel Broadband - Not received refund 60 days passed Closed
Ordered for airtel broadband but manager informed service not available in particular area. If service not available why did they get money...? Its been more than * months but still not refunded. Poor response from the installation people. Kind...
Dec 14, 2023 by Aravind Chinraj
Airtel Broadband - Did not get the benefits I was promised Closed
I order airtel broadband connection. Airtel representative came and explain the benefits of broadband plans . So I choose * year plan worth ***** rs. ( I paid in advance )in which I was promised to get ott apps like airtel extreme, Netflix, hot...
Nov 26, 2023 by Gagandeep kaur
Airtel Broadband - Airtel broadband not working Closed
My connection is lost since * days and technician has also visited they denied they can't do anything in this and asked me to close my connection. The same thing they initiated to customer care also still airtel representatives not giving me re...
Oct 06, 2023 by Shubham jain
