Ola Cabs
- Abnormal High Charge Wrong Billing Cheating Open
SUKHEN SINGHA filed this complaint against Ola Cabs on May 14, 2021
Vide -
Date of Journey : Fri, May **, **:** AM
CRN **********
Charged Rs ****.** (****+*** cash)
*. While booking, OLA app showed appx ** KM total distance also GMap showing **KM distance from pickup (EA */* Deshbandhunagar Rd, Baguiati, Kolkata) to drop location (Rayan Burdwarn). Your final invoice is also showing **KM as per map/route but by the car meter reading you were charged for ***KM? which is **+km higher??
The route is of NH* Highway & there are no alternative diversions. Driver took the shortest route by app and no request / route guidance was given to him. In this case, I am quite surprised why I should pay for extra KMs or if it is a trap of OLA app to show lower fare while booking and charge high while ending in out station booking?? There may be issue with odometer reading also. pls investigate.(Screenshot attached)
** As reference, while we choose local cabs, they charges Rs **** or **** max incl toll on same route. This time, I Paid (****+***) Rs ****.
*. I knew that I had to pay for one side toll for one way ola booking but the driver insisted on giving both ways as per OLA new rule, otherwise he became rude. So i recharged double to his fast tag. (Screenshot attached) . While raising a complaint, I came to know from your representative that I was supposed to pay for one way only. The extra Rs *** will be refunded.(Call Record attached)
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Ola Cabs
Resolved
Frustrated? File a Complaint
Reliance Digital
"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."
Guru Magavi
Related Complaints
Ola Cabs - Amount deducted from my account Closed
Amount of rs.*** get deducted from my account but the driver didnt get it as i have done online payment through phonepay on ** sep at *:**p.m...
Sep 21, 2023 by ROQAIYA FIRDAUS
Ola Cabs - Ola Account Hacked Closed
On *th of July somebody hacked my Ola account and change my Emails Id without my concern and books a cab which fare was **** and same by paid by Ola postpaid money , after three days i have realized that somebody hacked my account when i try t...
Jul 28, 2023 by bablu singh
I paid the driver and after that i got a message that my ola money has been deducted. I have been trying to contact the team since **th april for the help but the team is not at all answerable and i am getting *** calls a day to clear my due am...
Jun 07, 2023 by Dikshita
Ola Cabs - I was charged twice for my ride Closed
I booked a cab on march **th around * pm and after the ride ends.I was charged twice for it. After raising multiple complains and mails I've still not received the refunded amount and they are telling it as an additional tip which I paid to the...
Apr 16, 2023 by Saksham Singh
Ola Cabs - Payment made Twice Closed
Asheesh Chaudhary contact no. (**********)booked Ola from Sanmati Kunj Appartment Dwarka sector * to Dwarka Court Complex sector * and done payment twice ₹*** for same ride and drive is not responding to the phone and there no customer servic...
Apr 03, 2023 by Asheesh Chaudhary