PayTM
- Promised Cashback not paid Closed
Syed Abdul Wahid filed this complaint against PayTM on Jan 23, 2017
I purchased a laptop from HP where PayTM was offering **% cashback on *th Oct. Just to be sure, I separately wrote to PayTM Customer care asking them to check the order and confirm if I am eligible for Cashback against this order or not. They confirmed on *th Oct (email attached), that I will get cashback in ** days against my Order ID. Basis their confirmation, I concluded the purchase and waited for the cashback. I only purchased this laptop because of the cashback promised else I could have bought it in less price from elsewhere, but since they confirmed that I will get the cash back, I didn't cancelled the order. Now even after * months, they are not paying the cashback & giving me different excuses. Please help me ask PayTM to honor their commitment made from their official mail ID.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
PayTM
Resolved
Frustrated? File a Complaint
Investment Reasearch Advisor
"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
G Rajendra Prasad
Related Complaints
PayTM - Refund not initiated by Paytm even after Indigo has refunded the money to them Closed
I had booked a flight with travel date as *st November ****. The flight was rescheduled and later cancelled with full refund from indigo's side . I have provided them with the refund reference number too but they are postponing the refund amoun...
Feb 05, 2021 by Somojoti Dutta
PayTM - Package not delivered Closed
I ordered paytm fasttag from paytm app on jan-**. But i did not received the package. But order status showed already delivered the package on jan ** with fake sign. Which not belongs to me. Already raise a complaint so many times but no use. ...
Feb 03, 2021 by Muniraj N
Paytm deduct total *** rs from ** Jan ** to ** Jan ** in the name of coda payments . After complaint they did not refund my money ...
Jan 28, 2021 by Jogendra nath dubey
PayTM - Money blocked with wrong product Closed
There was order for ladies boots placed through paytm mall and the size didn't fit, it came with a * days return or replacement guarantee and so I raised a request on **th Jan **** but no pickup has happened. I have tried contacting the custom...
Jan 28, 2021 by Garima Sharma
PayTM - Nonrefund of failed transaction amount MEDR ONEPAY COMMUN DT Closed
ON **.*.**. at *.** am, I had tried to recharge my Jio mobile through Paytm. But the transaction was failed and Rs.***/- was debited from account with Bank of India, Udyogamandal. Trasaction id is MEDR/ONEPAY COMMUN/******. The matter was re...
Jan 28, 2021 by ASSAINAR KB
