- Misleading product description, not cancelling order Closed
Pepperfry — Incorrect Product Description, No cancelling/returning order
This is regarding my order: ********* placed on **th January ****
**:**:** IST of Rs *****.
I was told the product has storage inside the bed and have a placn on the bottom to store it. But it turns out it is just a space under the bed and when I asked them to cancel the order, they are not cancelling. Their executive told me if there is no plank in the bottom, it will not be called as storage, now the same person is saying the opposite.
Even on the website they have not mentioned this, it is against their own policy.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."
i am ashwin my wapp no is ********** . as promised by pepperfry no return has been initiated till date.the conolaint was first lodged on **.**.**...
Feb 08, 2020 by ashwin bhaisare
They are listing ergonomic office chairs on their website which were on sale. One of them had a headrest and I wanted to use it as I have back problems. However, when the chair arrived, I found out that the chair doesn't actually have any suppo...
Jan 20, 2020 by Souradeep Roy
I ordered for one wardrobe and one queen sized Bed. The estimated date of delivery was **th November ****. The wardrobe was delivered by the *st week of November but the bed was not yet been delivered. I called their customer care to know the s...
Nov 22, 2019 by Samrat Chatterjee
Call received from pepperfry asking my availability at home for receiving product Requested for one day prior ,they said it's an holiday for us due to election I said ok ,deliver as per your decided date that was **nd and it was working for...
Oct 24, 2019 by Alpesh Barot
I bought a dining table from pepperfry on **th June. Till now, my product is not delivered. It was supposed to be delivered by *th July. Called customer care many times. But they are not responding properly. Escalated to the highest level. Stil...
Jul 05, 2019 by Divya