- Misleading product description, not cancelling order Closed
Posted on: Jan 19, 2017
Complaint filed against: Pepperfry
Pepperfry — Incorrect Product Description, No cancelling/returning order
This is regarding my order: 302802208 placed on 17th January 2017
16:23:32 IST of Rs 37173.
I was told the product has storage inside the bed and have a placn on the bottom to store it. But it turns out it is just a space under the bed and when I asked them to cancel the order, they are not cancelling. Their executive told me if there is no plank in the bottom, it will not be called as storage, now the same person is saying the opposite.
Even on the website they have not mentioned this, it is against their own policy.
Resolution Demanded: Get refund or credit for your purchase
Complaint filed by: Amandeep Singh