PayTM
- Flight tickets canceled by paytm Closed
Debabrata filed this complaint against PayTM on Aug 06, 2017
First i booked * flight tickets from paytm website from ranchi to delhi of dated *th august. During booking convenience fee was showing zero(a typical screen shot attached) but when i make payment, extra **** rupees deducted from my account as convenience fees. when i raise complain regarding this paytm customer care executive accept this as a technical fault from their site and forwarded the case to higher authority. i continue follow up to customer care but no results came. After some days Paytm cancelled my all flight tickets without any cancel request from my side.
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Resolution Demanded:
Damages for loss and agony
PayTM
Resolved
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Air Asia
"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."
Parvathy M
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