Banking Complaints
A bank refers to a financial instituition that accepts deposits and creates credit. Banks are of utmost importance to the economy and are a safe place to deposit excess cash. As per the RBI website, there are a total number of 19 nationalized banks in India. These include Allahabad Bank, Bank of Baroda, Union Bank, Uco Bank etc. According to a recent survey by Times of India, every hour 11 people complain against their bank. The most commonly reported banking complaint in India by consumers include bad customer service, checks/funds bouncing, extra charges levied, debit/credit card blocked etc. So what can be done to these reported complaints against bank? First and foremost step should be contacting the bank’s customer care itself as they genuinely care about the customer satisfaction and would be willing to resolve the consumer complaints. Here are customer care number of some of top banks in India :
State bank of India (SBI) Customer Care - 1800 425 3800
Union Bank of India (UBI) Customer Care - 1800 22 2244
Allahabad Bank Customer Care - 1800 57 22 000
Bank of Baroda Customer Care - 1800 102 4455
UCO Bank Customer Care - 1800 274 0123
Bank of Maharashtra Customer Care - 18002334526
Bank of India (BOI) Customer Care - 1800 22 0229
Central Bank of India (CBI) Customer Care - 1800 22 1911
HDFC Bank Card Customer Care - 1800 266 4332
ICICI Bank Customer Care - 1800 200 3344
Punjab National Bank (PNB) Customer Care - 1800 180 2222
Axis Bank Customer Care - 1860 419 5555
So apart from calling at these customer care numbers what else can be done? First things first the customer can visit the bank and meet the officials or complain at the grievance cell to sort out the issue. Moreover some banks have an option of filing a complaint at their website also. However if the bank is unwilling to address the issue then you can approach the Banking Ombudsman. A banking ombudsman is a senior offical appointed by the Reserve Bank of India (RBI) to resolve consumer complaints against deficiency in the banking services. So far there a total number of 15 Bank Ombudsman whose number can be found on the official RBI website. The consumer has to file a complaint at the ombudsman under whose juridiction the bank branch is location. All the consumer has to do is write in down on paper, or send complaint via email. There are no charges for filing a complaint. However if you are not satisfied with the settlement offered by the ombudsman, you can file an appeal before the appellate authority within 30 days.
Forfeit of fixed deposit (IndusInd Bank) Open
I have a saving account no. in IndusInd Bank Gurdaspur Branch. In the month of June ****, I have opened a fixed deposit of Rs. ***** in my name. On that time Head of the branch met me and asked to take the credit card from the bank against this...
May 08, 2019 by Dalwinder masih
Excess credit card billing by miscommunication the scheme (State Bank of India ) Open
While communicating about the card details, their representatives (multiple) have said that there will be no annual maintenance charge for the card. Even I got this confirmation 'n' times. I am sure it will be there in the call recordings. Ev...
May 08, 2019 by B Biswajeet Reddy
Credit card fraud by the bank (Hdfc Bank) Closed
Wrong information and wrong monthly bill provided. Not providing a credit card statement as required....
May 07, 2019 by Sunil kumar
Package not delivered ( Sbi Credit Card ) Open
I have received a call from SBI Credit Card agent and he said that on your transaction history Visa company will give you a gift that includes one pair of shoes, two pair wrist watches and some gift vouchers that you can use in purchasing some ...
May 07, 2019 by Santosh Kumar Pandey
Money laundering by the company (Sbi Cards & Payments Service Private Limited) Open
I have been charged two times the conversion fees on the name of markup fees. One is the time when sent an international payment and the other on the amount in the card statement. *) When I sent an International payment the currency conversion...
May 07, 2019 by Yuvraj dixit
Delivered wrong credit card and not the one promised (Yes Bank Limited) Closed
Yes Bank promised me a credit card with airport lounge access but issued the one without access. I already had many cards at that point of time but the reason I choose yes bank card was lounge access. Its a clear case of cheating and betrayal. ...
May 07, 2019 by Harshvardhan rai
After receiving money exchanger cheated (EMoney Exchange) Open
My complaint is against ‘e-money exchange’. Available details of this fraud exchange company are as given below: Website: https://emoneyxchanger.com Contact email id: info@EmoneyXchanger.co.in (but this id is fake and it does not work) ...
May 06, 2019 by SREEKUMAR
Amount not refunded (Bank of Baroda ) Closed
Mera amount galti se Bank of Baroda ki branch Proddatur Andhra Pradesh me transfer ho gya. * mahine se bob ka staff paresan kr rha hai or amount refund nhi kr rha. So please help me....
May 06, 2019 by Vijendra singh hada
Reluctant approach in loan disbursal and communication (Pnb Housing Finance) Open
Applied for home improvement loan vide HOU/CHE/****/****** on **th Dec ****. I got an email on ** December **** stating that loan has been approved without any attachment stating how much sanctioned what are the terms and conditions subjected ...
May 06, 2019 by Madhumitha
Fraud amount deducted from bank account (Axis Bank) Open
A person had to give me the amount of **** Rs through Google pay instead he debited ***** from my account. Please help....
May 05, 2019 by Sonali verma
Excessive finance charge and that too without informing (Sbi Credit Card) Closed
SBI credit card charged more than **,*** Rs as financial charges & IGST from me from the past * months. I'm a person who pays the full due amount without pending single paise while my earnings are only around **k per month. I noticed it only th...
May 05, 2019 by Guru Ragavendran
Amount not credited (Razorpay) Closed
Ticket ID - ****** [Grievance] Both of the above. Amount debited to my HDFC account but not credited to the vendor. Refund also not credited. This is with reference to the direct payment transaction done on **-*-**** for Rs.*,**,***.** vide Me...
May 05, 2019 by Vinod Agarwal
Against fraud transactions happened (PayTM) Open
I would like to inform you that mobile no. ********** linked/hacked to my Paytm application on dated **th April **** and started login on dated **th April **** which I came to know through my email id ( started receiving security alert messages...
May 04, 2019 by Abhinav Nagaria
Complaint against cyber cell (Hdfc Bank) Open
To The District Consumer Court and Consumer Forum Sirmour (H.P), Respected Sir, I from Adarsh Colony Rajban The Paonta Sahib suffer from cybercrime dated **/**/****. I have already submitted FIR copy, dispute form, phone call...
May 03, 2019 by Mahender Singh
Interest not received (Allahabad Bank) Open
Allahabad bank rd account *********** me *-month ki irregularity hone se Rs **** penalty lagayi hai. Interest nahi mila hai. Please account ka intrest dilane ki kripa kare or penalty cancelle karane ki kripa kare....
May 03, 2019 by Mahesh chandra gupta
Cash withdrawal due to the lost card was not blocked (ICICI Bank Limited ) Open
I, the undersigned would like to report an incident which occurred to me regarding unauthorized cash withdrawal from NON- ICICI ATM using my ICICI debit card. The sequence of event is as under: > On the **th of April ****, I went to NON-ICI...
May 02, 2019 by TAPAN SHAH
Fraud done with me (PayTM) Open
In order to buy Scooty I was looking at Olx and came across a person who confirmed himself as Army officer confirmed him be at the airport. So he said he will get it delivered by cargo as it at distance from BTM stage - *. He asked me to make ...
May 02, 2019 by Gautam Roy
Money deducted from the bank account (Policy Bazaar) Open
I have an account in Manubazar SBI Branch, A/C NO-***********. Recently I have updated my passbook then found that on last **/**/**** an amount of Rs ***.**/- has been deducted from my account by Policy Bazaar but surprisingly I haven't got any...
May 01, 2019 by Jadabendra Debnath
Issue with voucher cashback deals (PayTM) Closed
I have purchased * orders on *th April and as a result, I received a total of * vouchers as follows: Order ID: ********** Paytm mall voucher: Rs.****/- Paytm food: Rs.***/- (* nos) Paytm Electricity: Rs.***/- (* nos) Order ID: ********** ...
May 01, 2019 by Dinesh Kumar Karumanchi
Harassed by the bank (Hdfc Bank) Open
Hope you understand my problem and then you resolve my query, which has I faced during these last six months by HDFC bank, customer care team, HDFC Branch and Credit Card, team. Totally harrassed from their services. If you check my detail sin...
Apr 30, 2019 by Kishan Kumar
