Banking Complaints
A bank refers to a financial instituition that accepts deposits and creates credit. Banks are of utmost importance to the economy and are a safe place to deposit excess cash. As per the RBI website, there are a total number of 19 nationalized banks in India. These include Allahabad Bank, Bank of Baroda, Union Bank, Uco Bank etc. According to a recent survey by Times of India, every hour 11 people complain against their bank. The most commonly reported banking complaint in India by consumers include bad customer service, checks/funds bouncing, extra charges levied, debit/credit card blocked etc. So what can be done to these reported complaints against bank? First and foremost step should be contacting the bank’s customer care itself as they genuinely care about the customer satisfaction and would be willing to resolve the consumer complaints. Here are customer care number of some of top banks in India :
State bank of India (SBI) Customer Care - 1800 425 3800
Union Bank of India (UBI) Customer Care - 1800 22 2244
Allahabad Bank Customer Care - 1800 57 22 000
Bank of Baroda Customer Care - 1800 102 4455
UCO Bank Customer Care - 1800 274 0123
Bank of Maharashtra Customer Care - 18002334526
Bank of India (BOI) Customer Care - 1800 22 0229
Central Bank of India (CBI) Customer Care - 1800 22 1911
HDFC Bank Card Customer Care - 1800 266 4332
ICICI Bank Customer Care - 1800 200 3344
Punjab National Bank (PNB) Customer Care - 1800 180 2222
Axis Bank Customer Care - 1860 419 5555
So apart from calling at these customer care numbers what else can be done? First things first the customer can visit the bank and meet the officials or complain at the grievance cell to sort out the issue. Moreover some banks have an option of filing a complaint at their website also. However if the bank is unwilling to address the issue then you can approach the Banking Ombudsman. A banking ombudsman is a senior offical appointed by the Reserve Bank of India (RBI) to resolve consumer complaints against deficiency in the banking services. So far there a total number of 15 Bank Ombudsman whose number can be found on the official RBI website. The consumer has to file a complaint at the ombudsman under whose juridiction the bank branch is location. All the consumer has to do is write in down on paper, or send complaint via email. There are no charges for filing a complaint. However if you are not satisfied with the settlement offered by the ombudsman, you can file an appeal before the appellate authority within 30 days.
Money was deducted from my Mobikwik wallet and it did not come back (Mobikwik) Open
The money has been deducted from my Mobikwik wallet and they are telling about the bank but the bank is not giving any procedure to it because this amount has not been reflected in their statement and the other thing is that the money which was...
Sep 03, 2019 by Vikram kumar jha
Account blocked and wallet money fraud (S Ride) Closed
Sride app was being used by me for the past few months. One day suddenly the app was blocked without being given an opportunity of being heard on an unknown complaint and my money in sride wallet has been confiscated. Very unprofessional approa...
Sep 02, 2019 by VIKASH NAHATA
Regarding KCC loan NOC (Hdfc Bank) Open
My husband takes the KCc loans from HDFC bank Vijaynagar Jabalpur. As of now he no more. After the death of my husband, I am arranging the overdue amount settled the loans on June **. The bank also provides me settlement letters but after * mon...
Sep 02, 2019 by Amit kumar jain
Bank mitra ke liye (Emitra csp foundation ) Open
Is company ne bank csp dilane ki bat kahkar meri bat sabase pahle Sanjay Sharma ji se karayi. Inhone registration ke nam par ***** a/c ke liye ***** liye or bole ki ***** aapko RBI bank degi. Apke area location pe aane ke liye travel ka kharch ...
Sep 02, 2019 by Amar pal
Payment not refunded (PayTM) Closed
My movie show was cancelled and I was to be refunded the amount but I didnt got for the same and not a single executive is replying my complaints and not picking up phone calls. Please do the needful....
Sep 02, 2019 by Krishan pal singh mourya
Unable to use airtel bank amount even after submitting documents many times (Airtel bank) Closed
I am unable to use airtel bank amount for a long time. I am calling customer care every day but no solution. They ask me to send the documents every single time. This is a pathetic service and clear fraud to keep the money without getting used....
Sep 02, 2019 by Srd
Bfc services fraudulent issue (Bharat Finance Capital Loan Services) Open
I had applied for a loan of * lakhs in the company Bharat Finance Capital Services (BFC services) located in Prayagraj Uttar Pradesh yesterday by seeing their ad by Quikr. After submitting the documents through WhatsApp they had verified and sa...
Sep 02, 2019 by Ajay Kumar Mishra
Address not updating in HDFC bank account (Hdfc Bank) Closed
Bhankroat branch collected my documents to update the address in an account but now they lost my documents and refused to update the address. Mr Manish collected the documents from the last * months I don't have credit and debit card of hdfc b...
Sep 02, 2019 by Jitendra Sharma
Money blocked with wallet account (Airtel bank) Open
I am registered with Airtel money wallet. After that added **** into the wallet account. But that was blocked with Airtel money wallet. I contact customer service but they did not resolve yet. ...
Sep 01, 2019 by G SESHAKUMARI
ATM money not withdraw (Canara bank madhugiri branch) Open
On ** June ****, I came at Canara bank ATM near Tumkur gate Madhugiri. I insert my card to draw the amount of Rs *****. First time its ask input pin I press my pin amount not received. It shows please insert correct card. Second time in insert ...
Aug 30, 2019 by Vishalakshamma
Paytm not closing my account permanently (PayTM) Closed
Paytm is not closing my Paytm account permanently after many requests as I have told them to forfeit all types of wallet balances but still they are not closing my Paytm account permanently....
Aug 30, 2019 by Himanshu Verma
Amount not refund (SBI & Phone pe ) Open
While paying electricity bill of ₹*,*** on ** July my transection failed but an amount has been deducted from my bank account and * Times I have already complain in SBI costomer care for it but they cancelled my complain saying incorrect det...
Aug 30, 2019 by Anushka Pradhan
Refund not made by Paytm for flight tickets (PayTM) Closed
I have booked flight tickets to srinagar at the time of independence, due to curfew there in kashmir, indigo has said they will refund you back the full amount on cancellation. I have cancelled my tickets. Indigo has refunded the amount to payt...
Aug 29, 2019 by Danish Haider
Money debited from my account but was not credited to merchant account (Google Pay) Open
I made a transaction through google pay inorder to book a bus ticket. money was debited from my account but was not credited to merchant account ,and i even did not received a bus ticket i was asked to make *nd transaction by merchant ..and ...
Aug 29, 2019 by Rohan jiwatode
Bonus amount is not credited (PayTM) Open
In paytm game frst i havr received a offer stating that get **%bonus on min deposit of ****rs... so i have deposited the same and played the game.. they said that after **hrs they will provide the bonus amount.. till now the bonus amount have n...
Aug 29, 2019 by Hemalatha
Amount deducted without notification (Hdfc Bank) Open
The amount of Rs.*** has been deducted from my HDFC savings bank account on **th Aug ****. Please help....
Aug 28, 2019 by Poojitha Majji
Bank opened the RD out of my consent (Hdfc Bank) Closed
The bank has opened the RD out of my consent and concern. And now I want to close the RD....
Aug 28, 2019 by Kanika
Betrayal by the bank (IndusInd Bank) Closed
I had applied for a home loan in IndusInd bank finance department. Everything finished loke site, home, office verifications and also sanctioned my loan amount rs. ******. I and co-applicant's are signed in agreement then given to me mod format...
Aug 27, 2019 by SARAVANAN
Declining to refund (PayTM) Closed
I booked a bus ticket from PayTM with Order No. ********** on **th Aug ****. I even raised query on PayTM with Query Ref no. ********* I contacted PayTM help center on ** Aug **** and wrote something like this. My bus got cancelled midway ...
Aug 27, 2019 by Yashpalsinh Solanki
Refund not initiated for flight tickets (PayTM) Open
I have booked * international flight tickets (Jet-Airways) on Paytm portal. I have already waited for more than * months, still I haven't received the refund. Initially Paytm clearly informed me that, my PNRs got picked up for refund and then ...
Aug 27, 2019 by Abhishek Pattjoshi
