Banking Complaints
A bank refers to a financial instituition that accepts deposits and creates credit. Banks are of utmost importance to the economy and are a safe place to deposit excess cash. As per the RBI website, there are a total number of 19 nationalized banks in India. These include Allahabad Bank, Bank of Baroda, Union Bank, Uco Bank etc. According to a recent survey by Times of India, every hour 11 people complain against their bank. The most commonly reported banking complaint in India by consumers include bad customer service, checks/funds bouncing, extra charges levied, debit/credit card blocked etc. So what can be done to these reported complaints against bank? First and foremost step should be contacting the bank’s customer care itself as they genuinely care about the customer satisfaction and would be willing to resolve the consumer complaints. Here are customer care number of some of top banks in India :
State bank of India (SBI) Customer Care - 1800 425 3800
Union Bank of India (UBI) Customer Care - 1800 22 2244
Allahabad Bank Customer Care - 1800 57 22 000
Bank of Baroda Customer Care - 1800 102 4455
UCO Bank Customer Care - 1800 274 0123
Bank of Maharashtra Customer Care - 18002334526
Bank of India (BOI) Customer Care - 1800 22 0229
Central Bank of India (CBI) Customer Care - 1800 22 1911
HDFC Bank Card Customer Care - 1800 266 4332
ICICI Bank Customer Care - 1800 200 3344
Punjab National Bank (PNB) Customer Care - 1800 180 2222
Axis Bank Customer Care - 1860 419 5555
So apart from calling at these customer care numbers what else can be done? First things first the customer can visit the bank and meet the officials or complain at the grievance cell to sort out the issue. Moreover some banks have an option of filing a complaint at their website also. However if the bank is unwilling to address the issue then you can approach the Banking Ombudsman. A banking ombudsman is a senior offical appointed by the Reserve Bank of India (RBI) to resolve consumer complaints against deficiency in the banking services. So far there a total number of 15 Bank Ombudsman whose number can be found on the official RBI website. The consumer has to file a complaint at the ombudsman under whose juridiction the bank branch is location. All the consumer has to do is write in down on paper, or send complaint via email. There are no charges for filing a complaint. However if you are not satisfied with the settlement offered by the ombudsman, you can file an appeal before the appellate authority within 30 days.
Paytm cash back not received (Paytm payment bank) Open
Paytm offered the cash back. But I had not received that. I want my cash back. Please do the needful....
May 16, 2019 by Medapatibullireddy
My money is debited but not credited in 45 days (PayTM) Open
**** debited from my account on * April from UPI. But it not credited to my account in ** days....
May 16, 2019 by SOURAV Kumar Ray
Amount not refunded (Vijaya Bank) Open
I am Vijaya bank customer in Alur taluk Hassan District. On *-**-**** I withdraw Rs *** from Vijaya bank. But the amount not came. From my account, *** Rs. debited. I lodge a complaint in the branch till today amount is not refunded. This shows...
May 15, 2019 by Nagabhushana a m
Bank service issue (Union Bank of India) Closed
Meri apse request hai union bank branch Chawri Bazar DelhI ****** * year se bank mujhe pareshan kr rha hai. Passbook k liye m jab bhi wha jata hu to vo khete h staff nhi hai. Ya abhi passbook available nhi hai. Please meri apse request hai yha ...
May 15, 2019 by Manojkumar
Unnecessary money deducted (Hdfc Bank) Open
I have a salary account in the Hdfc bank from last * year. I received call from HDFC executive regards credit card jumbo loan. That time they told me that EMI will be **** rupees per month for ****** rupees for * years. But in actual they deduc...
May 14, 2019 by VINOD BABAN KOLEKAR
Didn't get my money (Phonepe) Open
I have purchased some items from Shri Krishna dairy and department amount ***/- Rs. I have paid through Phonepe UPI. At the time of payment, it was in processing. After waiting *-** mins we paid by cash and left the shop. We also confirmed with...
May 14, 2019 by Nishu Maheshwari
Flight ticket cancellation (PayTM) Closed
I have booked a flight ticket through Paytm and before * hours I called Paytm to cancel the ticket or reschedule but they have told me I should have called * hours before and they refused it. I called airline AirAsia and asked them to reschedul...
May 13, 2019 by Vikas Singh
Money deducted from account and recharge not successful (Phonepe) Closed
I did a recharge of amount *** to mobile no #######*** in **/**/**** at **.** am. My amount deducted from my Phonepe account but recharge did not do. When I contact customer care about the issue on **/**/**** he told me to take * more days to r...
May 13, 2019 by Chhotelal prajapati
Metro recharge on wrong card number (PayTM) Open
On **th May, I used Paytm wallet to recharge Rs. **** on my Metro card no. *******. However, it got recharged on wrong card no. whose last digit was changed i.e. *******. Immediately, when I looked for cancellation options, none were available....
May 13, 2019 by Bhawana Pant
Did not paying for my listing (Nafa ) Closed
My withdrawal request no - ***** Withdrawal Amount -*** I made my withdrawal request on *nd May but after ** days still my money not credited to my account. Please help to send my money. Also Nafa team not replying to messages....
May 12, 2019 by Shailesh tiwari
Money not refunded (Oxigencsp.net.in) Open
I have applied for SBI CSP registration through www.oxigencsp.net.in. I have paid ****** but the company is not complete my work and don't refund my money. Please solve my problems. ...
May 12, 2019 by Golam Mostofa
Unauthorised transaction done (Axis Bank) Open
I received notification in my phone that amount of rupees **,***+**,***+**,***=***,***/- total one lakh rupees debited from my account immediately. I have been reported to Axis bank Kalyan Nagar branch and they block the ATM debit card by repor...
May 11, 2019 by Ali Ahmed
Fail to serve service as per their commitment (ICICI Bank Limited ) Open
I am working as an operator in a private company (Mindarika Private Limited ) at village Navada Fatehpur near Manesar Gurugram. I have an account in ICICI bank and its ATM card by which I had gone through an ATM fraud **/*/**** as one unknown p...
May 11, 2019 by Ajmer Singh
Extra charge amount interest (Canara Bank) Open
I take Jewel loan of Rs ***** for Canara bank Sattur branch one year before close loan for *% interest. But my loan collects extra amount *** and not proper reason mind totally offset....
May 11, 2019 by Marichamy
ATM fraud done (State Bank of India ) Open
I have deducted money ***** at the ATM machine by an unknown person with unknown ATM wherever my ATM is with me always....
May 10, 2019 by KHAGESWAR SETHY
Doing unnecessary transaction from my account (droom) Closed
I have a bike of which EMI was **** per month. Now they have auto deducted **** Rs extra from my account. I called their customer care also. They are disconnecting my call....
May 10, 2019 by Prasad Shukla
Personal details shared with others (icici bank) Open
I have an account in ICICI bank and bank shared my personal details with other companies without my permission....
May 10, 2019 by Lokesh Suthar
Misselling of a personal loan (Hdfc Bank) Open
HDFC had promised me a loan at **.**%apr and processing fee of *.*% for * lakhs. They made me close my other consumer durable loans to do this. Now they are denying giving me a loan on **.**% and say they can process it at **.**% only. I have t...
May 10, 2019 by Syed
Cash not dispensed from ATM (Sbi) Closed
Sbi atm related- Rs. **,***/- cash debited from my account but cash not dispensed from atm machine at SBI main branch, Puducherry. I complained to customer care on **.**.****. But they did not rectify my complaint till date....
May 09, 2019 by Vijayakumar D
Amount not refunded (Google Pay) Open
I have booked two train tickets from Google pay on **th April’**, but in some circumstances, my travelled planned was changed. I have cancelled the ticket but only one ticket was cancelled and another was not cancelled. There is some technica...
May 08, 2019 by Srinandan
