Zoomcar India Private Limited - Zoomcar pending refund trip Id

I cancelled my trip (JPS*N**EO) on **th of July, for which refund of INR **** is pending. As per zoom car policy the refund is initiated after ** working days (which has been updated to ** days recently), but it's been more than * weeks now and I haven't received any refund. Going through their social media feed I came to know that refunds if thousands of customers are stuck for months now.

https://www.thenewsminute.com/article/zoomcar-flooded-complaints-over-pending-refunds-due-lockdown-******

https://inc**.com/buzz/customer-money-stuck-in-refunds-but-zoomcar-ceo-unaware/

https://www.change.org/p/zoomcar-initiate-immediate-refund-of-zoomcar-cancellations?recruiter=*********&utm_source=share_petition&utm_medium=twitter&utm_campaign=psf_combo_share_abi&utm_term=signature_receipt&recruited_by_id=fbd*****-****-**e*-****-a******f****