Facebook Pixel Tracking

Zivame - Zivame z coins disappeared

Jyotshna Dey filed complaint against Zivame on Jan 16, 2023

I had *** z coins from Zivame. I was placing an order and then for some reason it took me back to order page when I was trying to do payment. My z coins were gone now. I tried to logout and login and now my z coins balance shows as *. My email is associated is jyotshnadas***@gmail.com. How can I get my Zcoins back

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Zivame

118

Total Complaints

83

Total Resolved

70.34%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

HARSHNA CHOUDHARY on Aug 31, 2025

Zivame – Order placementClosed

Order placement nahi hua hai aur payment deduct ho gaye

Drishti Goyal on May 17, 2025

Zivame – Refund not receivedClosed

I placed order from Zivame on *nd March ****. A return request was initiated on **th March, which was successfully completed. However, despite continuous follow-ups for almost two months, I have not received the ref...

jyoti gupta on Apr 7, 2025

zivame  – exhaange of products Closed

I placed the exchange of both the products that i initially bought and when i placed an exchange i gave both the products to the same delivery partner and when I received only one of them i and now instead of provid...

Anees baskar on Mar 30, 2025

Zivame – Didn t receive my refund Closed

I ordered a bra worth **** and after I received, I tried and it doesn't fit me. So I requested for return and refund. They agreed but it mentioned only **** will be refunded. While enquired, they said that shipping ...

Harshita singh on Mar 18, 2025

Zivame – Not get the refundClosed

I have ordered an article on *th ****feb and returned on ** feb **** under their return policy but not get the refund yet while I'm contacting with customer care regularly either through call or with mail but ever...