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Riya Patel filed complaint against Zivame on Feb 7, 2020
I was assigned *** zcoins after my first purchase with Ziwame. Today I was looking to place another order. I appled my zcoins and went to the payment but for some reason the transaction failed and I was redirected to the order screen. I checked the coins and they were GONE. Is there any way I can get my ***zcoins since the payment didn’t go thru. I got the coins as my first order and I think it’s unfair to me as a customer if I cannot make any use out of it.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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