Loading...
Kasi filed complaint against Yatra Com on May 13, 2020
I have booked a flight ticket through Yatra.com on *st Feb **** and as soon the Covid** scenario became deadly and the lockdown started happening across globe, I got my ticket cancelled on *th Mar ****. I got an email from Yatra that my refund will be processed in *-*working days and when it did not got processed till now, I wrote an email to Yatra.com and also spoke to their representative. I was given a written email assurance that my money would be refunded back
Eventually it did not got processed and I did not received my refund. Again reached customer support on **th april, Yatra Management told me that it will get refunded in *-* days and even they provided me a screen shot of some email telling that the refund has been processed in their system. Today I am still waiting and till **th May ****, still I have not got my refund and everyday Yatra.com is giving me wrong and false assurance of processing my refund.
This has cause mental trauma to me and I am feeling like getting cheated by them. Inspite of so many email and WhatsApp communication where they have promised to get my refund processed, still I am awaiting for the same and every passing day I am feeling mentally harassed by their continuous lies and false promises.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Ive booked hotel through yatra.com the amount got debited but didnt received any booking confirmation from their end. Its been ** days ive contacted twice for refund they told its processed but I didnt receive till ...
Booking reference number has been issued but pnr has not been issued and payment deducted already my account
Hi, I booked ticket from Bangalore to mumbai, my money was deducted and I got an email saying payment processed and seats confirmation is pending and then I got a call saying there has been fare rise and ill have to...
I attempted to book a ticket from Ahmedabad to Pune through the Yatra website. During the booking process, a payment of ₹*,*** was successfully debited from my bank account via Google Pay (HDFC Bank). However, the b...
At the time of booking, the platform clearly displayed fees and surcharges of ₹*,***. However, when I proceeded to the payment stage, the payable amount suddenly changed to ₹**,***, which was deducted without any cl...