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Pankit Nandwani filed complaint against Swiggy on Nov 25, 2020
Ordered food (** samosa) online.Order id-#***********. Paid via Paytm. Received * pieces from the restaurant. Filed a complaint on swiggy. And the resolution they provide is "We would like to inform you that, after carefully reviewing your issue, we were unable to validate your claim. Therefore, keeping our policies in mind, we will not be able to provide you with any compensation in this instance." I don't understand why I would pay for something that I didn't even get. Even the in-app support function always redirects you to a mail. Don't understand why is it even there.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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