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Nykaa E-retail Pvt Lmt - Wrong Size Non Returnable

Manjula filed complaint against Nykaa E-retail Pvt Lmt on Jan 23, 2024

I have ordered personal item which is non-returnable but Nykaa delivered wrong size and denying refund saying product is non-returnable and non-refundable. But mistake is from Nykaa end as they delivered wrong size so they should be liable for this and issue refund.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Nykaa E-retail Pvt Lmt

9

Total Complaints

3

Total Resolved

33.33%

Consumer Satisfaction

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