File a Complaint against Nykaa E-retail Pvt Lmt
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Nykaa E-retail Pvt Lmt?
If you are not satisfied with Nykaa E-retail Pvt Lmt, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Nykaa E-retail Pvt Lmt and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Nykaa E-retail Pvt Lmt
But before filing a complaint, you should
a. Contact the customer support of Nykaa E-retail Pvt Lmt first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Nykaa E-retail Pvt Lmt - Scaming me to clear their stock Closed
So i ordered two facewash and for a free sunscreen from foxtale. The pump does not work and gets no product out of the bottle. I requested refund or replacement because of defect in pump but they are lying saying it's fine and we are unable to ...
Jul 24, 2024 by Ayushi From
Nykaa E-retail Pvt Lmt - Product Broken Closed
I had called for a benefit cosmetic eye brow pencil and I have received a damaged product. They have rejected my return request by saying we can’t help you on this. Please help ...
Mar 07, 2024 by Jayani
Nykaa E-retail Pvt Lmt - Wrong Size Non Returnable Closed
I have ordered personal item which is non-returnable but Nykaa delivered wrong size and denying refund saying product is non-returnable and non-refundable. But mistake is from Nykaa end as they delivered wrong size so they should be liable for ...
Jan 23, 2024 by Manjula
Nykaa E-retail Pvt Lmt - Return not accepted by Nykaa Open
I wanted to return my dyson product which i bought on cash on delivery. I wasn’t satisfied with the product. Nykaa did not accept the return of the product....
Aug 31, 2022 by Aakash Gandhi
Nykaa E-retail Pvt Lmt - Nykaa leaked my personal details Open
So today morning i got a call from a number which said that it's from nykaa pvt ltd. They said I'm shortlisted for their lucky customer list and can choose a Price from * different opitions after payment of several thousands of rupees and i bel...
Sep 23, 2021 by Afreen khan
Nykaa E-retail Pvt Lmt - Refund not made Open
On *th November **** I made online UPI transaction using Gpay to Nykaa. The transaction failed but the amount was debited from my account. The amount was supposed to get revered in the account within * to * business days. But the amount is sti...
Jun 19, 2021 by Camelia Sarkar
Nykaa E-retail Pvt Lmt - Paid for 8 products but received only 6 Open
I received my package( Rs. ****) from Nykaa on **/**/****. I paid the whole amount but received * out of * products. Product worth Rs. *** was not there. Order Id- NYK- ********-*******. I received my another package on **/**/****. It was of ...
Apr 28, 2021 by Sanskriti Singh
Nykaa E-retail Pvt Lmt - Free gift not received Open
I ordered Clinique moisturizer worth Rs. ****, immediately after ordering the clinique cream I saw that there was a free gift eligible for my purchase of abover ****, (clinique quicklier). However I noticed that I didn't get it with my order.....
Sep 06, 2020 by Minakshi Jaiswal
Nykaa E-retail Pvt Lmt - NYKAA FORFEITED MONEY Open
HI, I have ordered a package from Nykaa but unfortunately entered old address & I filed a complaint before delivery but they have delivered the package at wrong address even after addressing my cancellation request. Now they are neither pic...
Jul 25, 2020 by Aakash Goyal
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