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Jaxakart.com - wrong product sending by this shopping site

dillip mohapatra filed complaint against Jaxakart.com on Jan 9, 2019

I have bought a battery from jaxcart site but they sent me a different battery with different model number.I had contacted with their customer care but they said ton me they exchange the product.But when i was call after * days,they saying we never exchange the product because we provide the same one.Now i had attached the below images and video.Please compare the display product and the sending product and give me a better solution.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Jaxakart.com

6

Total Complaints

1

Total Resolved

16.67%

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